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Dear lovemalaysiakl Thank you for taking some time to write a nice review about your stay with us in Cameron Highlands Resort. I am happy to read that you enjoyed your stay here by experiencing the best breakfast in the restaurant and also the cold climate in the highlands. However, the Japanese employee is one of the best trainee to us. He has left last year, and there will be soon a new Japanese trainee to replace yearly. Once again, I hope to see you soon and thank you for the review. Sincerely Ong Hend Ley Executive Assistant Manager
Dear Kufong Firstly, I would like to say thank you very much for taking some of your time to write a nice review about your stay with us. My team and I were thrilled to read your wonderful experience with us, from the outdoor hot pot experience to listening to relaxing music at the lobby. Once again, I would like to say thank you very much and giving us the opportunity to served you. Please feel free to contact me on your next journey to Cameron Highlands Resort. Sincerely Ong Hend Ley Executive Assistant Manager
Dear KobayashiW2 Firstly, I would like to say thank for your time to write us a review about your stay in Cameron Highlands Resort. I am thrilled to hear you enjoyed the service in all the restaurant, I will share your positive feedback to my team about how you enjoyed the scone and steamboat. This will help the to served with more joy at work. However, I am sad to learnt you didn't enjoyed your quiet evening due to the road noise. My apology to you. Nevertheless, thank you again for the review and your feedback will help us to improved in the future. Hope to see you again. Take care Sincerely Ong Hend Ley Executive Assistant Manager
Dear akapu70 Thank you very much for taking your time to write a review about your experience in Cameron Highlands Resort. I hope to see you again in future for your next visit to our Resort. Sincerely Ong Hend Ley Executive Assistant Manager
Dear chirucchi9, First of all I would like to thank you for taking your precious time in writing your staying experience in Cameron Highlands resort and thank you for kind words for our resort in particularly hotel ambience, hotel room, hi tea experience as well as the service rendered to you by the team. It is always a disappointment to know that our guests stay with us was not flawless. Kindly accept my heartfelt apologies for the shortcomings you cited which were not to your expectations in particularly the road noise that caused you sleepless nights. Please note that we have taken your feedback seriously and still working on the solution on road noise.. We do hope that we have the honor to welcome you back again with more positive staying experience. Warm regards, Tanzie Wong Executive Assistant Manager