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right now your experience can be mixed - if you stay then you must book a club room as they are the best with bottles of water etc most hotels have eastern staff and there was staff who do not speak the language well in most hotels. as staff change so much it can also let hotels down. choose your room - not near a lift or stairs I like the hotel personally, and the meals and breakfast have always been good to me. it is a very popular hotel due to location and this can lead to be booked up quickly. not all my stays hae been wonderful but it stil is one of my favourites compared to so many other hotels in london you also get discounts for the meals in the hotels which saved me money and from having to find a restaurant - a pic will be coming soon
I stayed in this hotel on business for a week, I chose it for its locaion. The room was very small & noisy as it was by located near a service area.The food was not the best. Sevice was poor.quite a few staff members were unable to speak english.I decided to find another hotel for my next trip.Wont stay here again
Ho prenotato per mia figlia e 5 amiche due monolocali, si sono trovate molto bene, eccellente la pulizia, il siervizio di cambio biancheria, la sistemazione dei locali, l'arredamento ed il corredo della cucina. Addirittura, e le ho pure sgridate, il personale lavava pure i piatti, cosa che secondo me dovevano fare le ragazze, ma sono una più disordinata dell'altra. L'unico problema all'arrivo per pagare, quindi, se siete decisi ad andarci, l'ideale sarebbe saldare subito tutto, sempre sia possibile, per non perdere più di un'ora in inutili discussioni, anche sulla cifra, poi chiarita e confermata come da prenotazione. 163 euro a testa per 4 notti, ottimo.