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ケイプ ダラ リゾートのAssistant Front Office Manager 、IrinaL_AFOMからの返信
2019年12月19日に返信済み
Dear vinotriper, Thank you very much for your stay in Cape Dara Resort recently and your feedback! It is nice to hear that you had an enjoyable time in our resort! It would be a great pleasure to welcome you back on your next trip to Pattaya! Thank you! Best regards,
ケイプ ダラ リゾートのAssistant Front Office Manager 、Irina Lからの返信
2019年11月1日に返信済み
Dear Rina S, Thank you for posting the review of your stay in Cape Dara Resort. We are pleased to read that you enjoyed the spectacular view from the Dara Deluxe room and in Radius restaurant. Thank you for your compliment about your dining experience. That is the best reward to our kitchen team to know that you found the food is delicious. Nevertheless, we are saddened to learn that there were shortcomings in our service during your stay. We deeply apologies for all inconveniences caused you. Please be assured that your feedback is very valuable for us and it was shared with relevant departments for taking corrective actions. We do hope you will consider your next visit to Cape Dara Resort and give us another chance to earn your trust. Best regards, Irina Luneva, Assistant Front Office Manager
ケイプ ダラ リゾートのAssistant Front Office Manager、Irina Lからの返信
2019年11月1日に返信済み
Dear triptostar2015, Thank you for sharing your comment about your stay in Cape Dara Resort. We are disappointed to read that your stay with us fell short of your expectations. Please accept our apologies for any inconvenience might have caused you. We do hope you will reconsider you next stay with us and give us another opportunity to impress you with our true "Cape Dara" service. Best regards, Irina Luneva, Assistant Front Office Manager
ケイプ ダラ リゾートのAssistant Front Office Manager、Irina Lからの返信
2019年11月1日に返信済み
Dear erinao351, Thank you very much for your choice of Cape Dar Resort and for taking the time to share your feedback. We are pleased to read that overall you had a pleasant stay with us and we look forward to welcoming you back in the near future. Kind regards, Irina Luneva, Assistant Front Office Manager