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Kc グランデ リゾート コ チャンのOwner、KC Grande Resort Koh Changからの返信
2020年11月1日に返信済み
Dear YacchanAmarone, Thank you so much for your kind comments. We are very pleasure to know that you have wonderful time during your stay. We look forward to welcoming you with us again in the future. Yours faithfully, KC Grande Resort & Spa
Dear 25250, Thank you very much for your review of your recent stay at our hotel. We certainly appreciate your feedback and appreciate the opportunity to address it to any concerned. We will keep your feedback as our information for further improvement in our weak point to exceed guests’ expectation. We look forward to welcoming you with us again in the future. Yours faithfully, KC Grande Resort & Spa
Dear nissy1020, Thank you for choosing KC Grande Resort & Spa for your stay and taking time to review on TripAdvisor. It very pleasure to receive your feedback and very glad to know that you have wonderful time during stay with us. It would be our pleasure to welcome you here again for another wonderful holiday. Yours faithfully, KC Grande Resort & Spa
Dear jhahiroki, Thank you for taking time to tell us regarding your stay. We are certainly appreciated your feedback and have addressed it to all concerned. We look forward to welcoming you again in the near future. Yours faithfully, KC Grande Resort & Spa
Dear nabekid, Thank you very much for taking time to tell us about your stay at KC Grande Resort & Spa. We constantly work on improving our guests’ satisfaction; therefore, your feedback helps us to know about the reflection of our service. the team is very sorry to hear of your disappointment with regards to our service. As customer service remains our top priority, feedback such as yours enables us to improve our service, therefore we are very grateful to you for bringing the issue to our attention to take an intensive training to our staff. Thank you once again and really appreciate you taking the time to let us know. We look forward to serving you in the future. Yours faithfully, KC Grande Resort & Spa