Thank you for your comments we appreciate the feedback.

Catching a trout is certainly a bonus on the cruise, I'm glad you experienced it!

On behalf of the team at Chris jolly outdoors we apologise for your experience. As we have explained the booking was authorised incorrectly due to a system glitch and your external booking agent was also made aware that this date should not have been available as it was blocked out. We didn’t get a better offer, the date was not available for public booking and the error happened in the computer backend. I understand our booking team contacted you to offer a free cruise on a slightly later trip as compensation but you refused and we apologised profusely for the computer error. Sometimes as in this instance, technology is not 100% bulletproof and we had no control over this error occurring. We apologise deeply for your experience and have offered reimbursement as well as complimentary substitutes. Our team do everything they can to assist but in this instance, we could not rectify the computer error and could only provide an alternative a few hours later.

Great review - thank-you so much!

Awesome Vicki, so pleased that you had fun!

Thanks for the understanding of the rough weather but sometimes it's very hard to control nature!! Great to see you guys still had an amazing time!!

Thanks Lacey! So pleased you loved the cruise, come back and see us again.