I want to visit vietnam. I have seen very good reviews for "vietnam awesome travel" agency. However, last year I was scammed by a "well recommended" agency in Nepal and I lost all my confidence... Can you give me more information about your experience with "vietnam awesome travel" so that I can feel a little more confident (did you only contacted them by mail? do you have a contact email for a specific person in there? did you have to pay them in advance? Did all went well regarding payment, etc.?)
Thanks!!
We have used this company twice. In 2015 we booked and payed all our trips through email before we arrived in Hanoi with no problems. In 2018 we went to their agency and booked our trips and payed them personally. On both occasions everything went perfectly.