- 34th St – Herald Square• 徒歩1分
- 34th St – Penn Station• 徒歩3分
2019年1月 • 一人
この口コミはTripadvisor LLCのものではなく、メンバー個人の主観的な意見です。 トリップアドバイザーでは、投稿された口コミの確認を行っています。
Why is Macy's customer service so BAD? Why is it that when you call Macy's customer service, they cannot help you with complaints? Why when you place an order from Macy's for same-day pickup, one is unable to get the item and told by customer service on the phone that they do not have the item? When you go to the store, the item is there on the rack. How come their customer service is horrible? No one wants to help the customer, you are just told to complain online and no one gets back to you. What has happened to Macy's? They have become a trashy store instead of the elite store that they once were. Mo, New York
Is it still possible for a tourist to redeem tax paid in Macy’s NYC? I recall (possibly incorrectly) that there was an arrangement in the past
steve d is right; unfortunately it isn’t the case anymore. I went to the visitor information, as I had done in the past, last week and they said this doesn’t apply anymore. Still a worthwhile store to visit!
Which is the best way to get to the original wooden escalators? I will only have a little time to visit Macy's, but want to ride the wooden escalators first. Is there anything else that I HAVE to see? I will be there May 20th. Thank you for any information.
Basically just get on the escalator and keep riding them to the top, as they change from new to old as you near the top floors.. U do get a lovely coffee in Starbucks in the store and it’s perfect to watch the world go by 😊
How long is the wait for Santaland village on weekends? This will be a first time for us. We made reservations for Saturday afternoon but now are worried the wait could be more than my kid can handle... Thanks so much!!
Depends on when you go. Early morning (8:30-9:00) time slot took just under an hour on Sunday, Dec 15. I would expect afternoon and evening waits to be MUCH longer.
Does the store offer parking on site or near? Or do you recommend one near?
Unfortunately we do not offer parking at Macy's. We do have a few garage options in the neighborhood. The one I suggest would be the Icon Parking garage located at One Pennsylvania Plaza.
Hi, I have been trying to book Santa land for my two children for the 24th of December as that is the day we arrive in NY, but the website is only bringing reservations up for November, will I have to wait til December to book a Christmas Eve slot? I'm worried the slots will be gone by then.
Santaland reservations can be made up to 5 days in advance so you should be able to book any available slots when 12/19 or 12/20 rolls around. I hope you're able to get a reservation and have a wonderful time with your family!
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