The receptionist was exceptional! He helped us to check the public transport to Tokyo, then made coach reservation for us and wrote down all the details. He also booked us a free taxi to the bus stop! The room is very clean and spacious! High quality kimono in the room. My friend enjoyed the onsen. The free bike at the hotel is super handy. We had a nice ride around the lake and saw the mount Fuji.
I stayed here in February and the lady (I can't remember her name) was so wonderful. As it had snowed a lot she kindly drove us to the supermarket to get supplies and introduced us to the 100yen shop! We also borrowed bicycles and cycled/hiked around the lake. The hotel was lovely and we had the chance to use the traditional onsens onsite. Fantastic views of Mont Fuji from the hotel and the end of the road towards the lake. Nice area too with good restaurants/pit stops for coffee etc.
Petit hôtel familial super sympa Chambre spacieuse et propre pouvant recevoir jusqu’à 6 personnes Café et thé inclus, cuisine avec micro-onde et grille-pain Hôtelière fort sympathique et mimi comme tout Salle de bain à la japonaise au RDC Table de ping-pong et salon de détente Prêt de vélos : super balade le long du lac où nous avons pu voir le mont Fuji