Dear tiu526, First of all, we would like to take this opportunity to thank you very much for choosing us as accommodation of choice on your precious holiday and thank you very much for taking your valuable time to writing your feedback. We're very pleased to hear that your stays with us were satisfied. We are in the midst of improving our water system management significantly and will continue to aim on offering you the best experience given the chance to serve you again in the near future. Thanks once again for your helpful review on Trip Advisor.
Dear Kaori M, First of all, we are thankful to receive it's review and feedback. I am so sorry that your stay with us was less than satisfactory. It appears that we definitely failed when it comes to housekeeping. My staff and I reviewed each of your comments and have taken appropriate action to resolve each issue in the room you occupied. In addition, we are re-evaluating our inspection processes to ensure these type of issues do not occur in the future. Again, we are terribly sorry that your first experience was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience. Do not hesitate to contact us at your convenient for any further inquiries Yours Sincerely, The Management Team
Dear Emi H, Warmest greetings from Pavilion Samui Villas & Resort! First of all, we would like to take this opportunity to thank you very much for choosing us as accommodation of choice on your precious holiday and thank you very much for taking your valuable time to writing your feedback. We're very pleased to hear that your stays with us were satisfied. Thanks once again for your helpful review on Trip Advisor. We very much look forward to welcoming you again in the near future. Sincerely yours,
Dear Yokohama-Meister, Warmest greetings from Pavilion Samui Villas & Resort! First of all, we would like to take this opportunity to thank you very much for choosing us as accommodation of choice on your precious holiday and thank you very much for taking your valuable time to writing your feedback. We're very pleased to hear that your stay with us were satisfied. Thanks once again for your helpful review on Trip Advisor. We very much look forward to welcoming you again in the near future. Sincerely yours, Phakdee Sukkasem(Mr.) Resident Manager
Dear Nh636, Warmest greetings from Pavilion Samui Villas & Resort! First of all, we would like to take this opportunity to thank you very much for choosing us as accommodation of choice on your precious holiday and thank you very much for taking your valuable time to writing your feedback. Moving forward, all suggestions of our guests are most appreciated and taken to develop and improve our service and facility.Thank you for bringing this to our attention. We very much look forward to welcoming you again in the near future. Sincerely yours, Phakdee Sukkasem(Mr.) Resident Manager
Hi, sorry for the late response. May I know any planned stay period? Yes, the deluxe balcony suite is suitable for 3 persons with an extra bed. Do send us an email so that we could provide more information to you. Terry