Why did the hotel manager say we should have mentioned these matters to the reception when we did and got no offer of help. The building work was noisy and disturbed the peace during the day and health and safety matters were non existent even when pointed out to reception that I would report the safety.
How do I reply to the incorrect response of the management who are clearly lying about my continual mention of problems the telephone was logged in their nook twice but on spite of a drawing showing why nop one ever came to sort it out. Reception staff continually ignored my concerns and the site was NOT SAFE.
Booked at the Solimar from next Tuesday but not getting any assistance out of Thomson/First Choice - can anyone tell me the following please?
food and drink availability and times
Tea and coffee facilities in the room
Hairdryer in the room
Pool towels available
Is water available free on request/daily
Safety deposit box in the room
Is there a gym onsite?
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Hi... I cant quite remember what the actual meal times were but the time slots were but there is food always out. Tea and coffee in the rooms, hairdryer toilitries and we had pool towels... i think these are avail from the... 続きを読む
Hi... I cant quite remember what the actual meal times were but the time slots were but there is food always out. Tea and coffee in the rooms, hairdryer toilitries and we had pool towels... i think these are avail from the pool bar too? Bottled water is freely available ... best ive ever had! Safety deposit box was available and free of charge! Didnt see the gym ... but I believe it was downstairs!! have a great time 😀
Hi we are thinking of booking for the 14th of October this year, could you tell me what the weather was like when you were there last year.