I was quarantined here. The view from my room was mesmerizing especially in the early morning. The see through glass wall of the bathroom seems not practical for guests such as friends. The air-conditioning need a lot of adjustments as it is hard to turn it on and off. The bed sheets was super fine, think, helps to keep me warm in cold room. I ordered some food. The desert i ordered was cream caramel and i didn't find it that tasty the sauce was bitter, not to my expectation. The door too was hard to open from inside. it needs more power to pull than normal effort. At first i though i was locked in but it's not. The room super clean, the staffs was very supportive.
It's about time that Bintulu opens its first international hotel, and Bintulu is also Fairfield's first outlet in Malaysia. Check-in (on Sunday evening) was a breeze, reception friendly. Stayed for 4 nights in Standard King room. Room is clean, not as big as expected but functional. I was given a room on 5th floor facing the main road & river. Window insulation could be improved. Best part about the room is the bed and pillows - very comfortable. Toiletries a bit basic (only towels and toothbrush provided). Gym on Ground Floor is 24 hours and accessible with room card. Equipment are high-end and more than sufficient for a great workout. The "Kava" Restaurant is stylishly designed. Only ate there during breakfast. Breakfast choices are sufficient, with minor menu changes daily to prevent boredom. Very happy that they have coffee machines (for my daily 2 servings of double-espresso). Very delicious Mac&Cheese served during one of the days! Had a minor unpleasant experience with regards to my room's breakfast entitlement. But matter was resolved quickly and staff were sincerely apologetic. Basement parking (free) is available with lift access to lobby and room. Of course, being a very young hotel (only opened on 28th Dec 2019), there are definitely some minor hiccups to be ironed out, e.g. the direct walk access between Paragon Street Mall should be utilized for guests convenience, room amenities. Overall, good experience and would consider returning for next stay…
この施設を所有または管理していますか？オーナーとして登録されると、口コミへの返信や貴施設のプロフィールの更新など、活用の幅がぐんと広がります。登録は無料です。
オーナーとして登録する
