Dear Navigator803126, Thank you for choosing to stay with us and for taking the time to share your stay experience. While we are glad that you had a pleasant stay and was satisfied with the cleanliness, breakfast variety and quality, we regret that you had some negative experiences with the air conditioning and humidity in the room, drainage in the shower as well as the warm breakfast area. May I sincerely apologize for the shortfall in our product and will ensure it is rectified immediately. Your review certainly highlights areas that need our attention in order for us to give our guests a great experience. We do hope this negative experience had not marred your impression of the hotel and that we will have the opportunity to be of service in the near future. Graciously Yours Ben Perera General Manager
Dear Trek58152114362, Thank you for choosing to stay with us and for posting a review of your experience. We are delighted to know you had a good stay at the Pool Villa however noted your feedback on the kitchen facility. We will look into this and make improvements to the equipment. Pricing for the restaurants are continuously being reviewed to ensure we are within the levels of the hotels in the area. We have also added in dining promotions to make it more attractive. Thank you for your appreciation for the BBQ dinner value and quality. Our chefs will be pleased to know this. Thank you again for your review and feedback. We value feedback as it gives us the opportunity to be of service and look forward to your return soon. Graciously Yours Ben Perera General Manager
デュシタニ ラグーナ プーケットのGeneral Manager、Gordon Michael ... Aからの返信
2018年11月1日に返信済み
Dear Ayunayu .Autumn Greetings and thank you for sharing your personal experiences on your recent stay. Your feedback will assist us to continue improving our services. We would like to apologize for the inconveniences that you encounterted during your stay. It gives me great pleasure to update you that our renovations is completed and we thank you for your patience and understanding Our resort in it's 31st year has developed it's own charm and personality. And our staff continuously try and go out of their way to offer gracious Thai inspired hospitality. Thank you for your review and we look forward to welcoming you back again in the near future. Enjoy the rest of autumn! Kind regards
Deluxe Lake View Twin Roomに３泊しました。部屋はあまり広くはないですが、清潔でした。シャワーブースのシャワーの温度が上がらなかったです。バスタブに付いているシャワーは問題なかったです。リゾート内のゴルフ場も車で5分くらい。リゾート内は無料で送迎してくれます。8月に宿泊したので、人は少なく静かに滞在できました。
デュシタニ ラグーナ プーケットのGeneral Manager、Gordon Michael ... Aからの返信
2018年11月1日に返信済み
Dear 聡美 伊 Autumn Greetings and thank you for sharing your personal experiences on your recent stay. Your feedback will assist us to continue improving our services. We are delighted that you found our resort quiet and clean. Your comments on the accessibility to the nearby golf course is well received too. Thanks so much! It gives me great pleasure to inform you that our renovations is completed and we thank you for your patience and understanding Our resort in it's 31st year has developed it's own charm and personality. And our staff continuously try and go out of their way to offer gracious Thai inspired hospitality. Thank you for your review and we look forward to welcoming you back again in the near future. Enjoy the rest of autumn! Kind regards
デュシタニ ラグーナ プーケットのGeneral Manager、Gordon Michael ... Aからの返信
2018年8月24日に返信済み
Dear 隆 田 Warm Greetings and thank you for sharing your personal experiences on your recent stay. Your feedback will assist us to continue improving our services. We are delighted that you had a great stay with us and found our staff friendly and usage of Wi-Fi easy and convenient. Your comments on our delicious breakfast and large selection of activities is well received too. Thanks so much! Our resort in our 31st year has developed it's own charm and personality. And our staff continuously try and go out of their way to offer gracious Thai hospitality. Thank you for your review and we look forward to welcoming you back again in the near future. Have a wonderful summer! Kind regards
Hi there are plenty of restaurants around 5-10 minutes walk down Bang Tao Beach. The town you are referring to is Cherngtalay and its about a 20 minute walk, it would be safe to walk that or about 300THB in a taxi available at the front of the Dusit. We have been to this hotel around 10-15 times and its superb
