メモワール パレス リゾート&スパのGuest Services / Front Office、Management Teamからの返信
3 週間前に返信済み
Dear Curiosity, Warm Greetings from Memoire palace Resort & Spa! Thank you for taking the time to share your wonderful experience with us. We are truly honored by your review highlighting the rare excellence of our hotel in terms of welcome, comfort, and the unparalleled friendliness, kindness, and availability of our staff. Your kind words affirm the efforts we make to foster genuine relationships with our guests. We look forward to welcoming you back to our hotel in the future and appreciate your recommendation. With Our Love & Care! HAK Sokheang(Mr.) Guest Experience Manager
メモワール パレス リゾート&スパのGuest Services / Front Office、Samrech Muonからの返信
2023年7月13日に返信済み
Dear Ms. KaoriT, Greeting from Memoire Palace resort & Spa!!!!! Thank you so much for share your wonderful experience at Memoire palace resort & spa on TripAdvisor! We greatly appreciate your kind words and positive feedback. We're delighted to hear that you enjoyed the breakfast options, particularly the opportunity to make your own favorite traditional dishes on the spot. It's always our aim to provide a diverse and satisfying dining experience for our guests, and we're thrilled that you found it enjoyable. We're glad to know that you found our pool to be wide, stylish, and visually appealing from every angle. Our team takes great pride in maintaining a relaxing and inviting pool area for our guests to unwind and enjoy their stay. Your compliments about our spacious and clean rooms are much appreciated. We strive to provide a comfortable and tranquil environment, and it's fantastic to know that we succeeded in making your stay relaxing. Our dedicated staff members work hard to ensure exceptional service, and we're pleased to hear that their efforts made a positive impact on your experience. We encourage flexibility to accommodate the needs of our guests, and we're glad that any changes or additional requests you made were met with enthusiasm and efficiency. Furthermore, we're thrilled that you enjoyed our massage services and high tea! It's wonderful to hear that these offerings added to your overall enjoyment during your stay. Thank you once again for choosing Memoire palace resort & Spa, and we would be absolutely delighted to welcome you back in the future. Please do not hesitate to reach out to us if you have any further questions or if there's anything else we can assist you with. With our Love & care Manament Team
Dear SHO, Greetings from Memoire Palace Resort & Spa! It is great pleasure to read your wonderful feedback about the resort and clearly remarked about our products and services. We confidently to tell everyone that our resort is best place to relax while you visit Siem Reap in term of our great location, fresh, quiet & peace environment... The resort itself also serve local foods, western foods, massage & spa, gym, giant swimming pool with three options, Saltwater pool, fresh water & big kid pool, beside this our guest experience team is available 24 hours to arrange sightseeing for our resident. The entire of team, we would like express our sincerely thank you very much for choosing to stay with and spend your valued time to share your excellent review here, We wish to welcoming you back again to experience with us when you are returning to Angkor. With our love & care, Samlei HAP Digital Marketing Manager
As I remembered breakfast is included but you can order variety of foods (lunch and dinner) from its menu with a reasonable price. For massage or spa you may get 20%-30% discount (I am not remember clearly but around that price). Anyway, if you are looking for a peaceful place to relax I higher recommend this place. The services you will be getting is awesome!!
