Dear jaymeetea Thank you very much for your inquiry. I believe you may have the hotel or the city mixed up. Palace Hotel Tokyo is located in Tokyo, Japan. However, it seems as though you are inquiring about airport express in Hong Kong. Can you kindly check the hotel you are staying in? If you are staying with us at Palace Hotel Tokyo, please contact us again through TripAdvisor or through the hotel website. There is a contact us button on the very bottom of our website, and we can give you directions from the airport to the hotel in more detail. Thank you very much.