Hotel meraviglioso ben collegato con la metro Ginza e Shimdashi Stanze grandi con letti grandi bagno spettacolare e dotazioni delle camere ottime Molto pulite le aree in comune e ottimo il potersi prendere qualcosa nella lounge dell albergo gratuita Personale alla reception e di tutto l hotel molto gentili e disponibile
Very convenient location. 2 minutes walk to Shimbashi station and very conveniently located at one end of the Ginza shopping area. Rooms are clean and spacious. they offer free munchies between 6am to 10pm. very helpful staff. definitely recommended.
Booked the biggest room which was supposed to fit 3 people, with the intention of booking an extra bed so that three of us could be accommodated comfortably. However, upon checking in, there was no such option to add an extra bed. When we checked with the front desk on suggestions on how we should mitigate this, they told us that it was possible to fit 3 people in one room on a single bed and that it was our decision to book it knowing the limitations. Not wanting to make a big fuss, my mother requested for a comforter and pillows so she could sleep on the floor. She also asked for additional pillows so it would be comfortable for her, but the front desk told us that it would not be possible as they had already set-up 3 sets of pillows for us on the single king bed. Probably was our fault for booking such a room and not checking in advance, but very disappointed in the service and the staff in handling the situation which made an uncomfortable situation even worse. Am paying $350 a night for a hotel that is not the most conveniently located, with rude and unaccommodating staff who essentially pushed the blame onto us. The king bed that is supposedly meant to accommodate 3 adults (as the lady at the front desk emphasized) only has one comforter. Very disappointed. The room booking was also for my birthday, which made things even worse. Would not recommend at all. Better hotels in better locations and with better service.…
I stayed just one night. The room is very comfortable and well appointed. Quite big for Tokyo standards as well. The staff is very nice. I arrived too early, so they kept my luggage as i explored the city. In the afternoon when i came back, All the luggage was in the room. I did not try breakfast, but the hotel also has a lounge that is open until 10pm, where you can get snacks and wine/sake (there is a special chop card for wine/sake dispenser and you get two glasses for free). This was a very nice touch. The hotel is very clean and very close to Shimbashi Station. Getting an invoice was also not a problem
Dear Mr./Ms.378barbarak Thank you for staying at karaksa hotel premier Tokyo Ginza and taking time to write a valuable review for us. It is always a pleasure to know that you had a very enjoyable stay. We hope we will have the opportunity of welcoming you back to karaksa hotel premier Tokyo Ginza in the future. karaksa hotel premier Tokyo Ginza Front staff
Rooms are great, hotel is beautiful and good service. A bit expensive... Rooms are very comfortable and there is a corner with food and drinks at the lobby, including wine. Location is good too, walking distance from all the good places in Ginza.
Dear Mr./ Ms. Shlomi T, Warmest greeting from karaksa hotel premier Tokyo Ginza! Thank you very much for taking the time to review and giving us the full score rating regarding your stay with us. It is our pleasure to know that you feel satisfied with our facilities and lounge,as well as our staff's service. However, we regret that our room rate was not as your expectation. We are trying our best to make our service worth the price. Thank you again for taking the time to share your experience. We look forward to welcoming you at our hotel in the near future. karaksa hotel premier Tokyo Ginza Front staff