推奨しているブラウザをお使いではないようです。一部のブラウザなどでは、お使いの環境によって体裁が崩れたり、本サイトのデザインと異なった表示をしてしまうことがあります。トリップアドバイザーを快適にご利用頂くために、以下のブラウザを推奨します。 Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Melia CozumelのDirector de Relaciones Públicas、Melia Cからの返信
2018年6月15日に返信済み
First of all, I would like to thank you for having taken some of your valuable time to write your reviews. Just a few lines to let say that we are sorry for the inconvenient that you had during your stay in Melia Cozumel. We understand that there is always room for improvement and our guest experience play a key role in this continuous process towards service excellence. We are very concerned that our services that did not fulfill your entire expectations. This is not the quality level that we expect to offer to our guest. Please know that we have forwarded your comments to the management and all the areas involved for the needed corrective measures are taken as soon as possible. Once again, thank you for your honesty. It´s truly helpfull Warm Regards Quality Control Melia Cozumel Golf-All Inclusive
melia cozumel all inclusive golf & beach hotel cozumel, melia cozumel all inclusive golf and beach resort, sol melia cozumel, cozumel sol melia, resort melia cozumel