Very large complex,not good if you have trouble walking..most of the service was ok.my wife was sick in the room one day and I was told I could not bring her a sandwich or anything out of the restaurant,,i paid for all-inclusive!!! I probably will...続きを読む
We were not given the coupon booklet as part of the Unlimited Xcaret Package (resulting in loss of over $100). Therefore we paid for a service we didn't receive.
· We both contracted stomach infections due to food not being prepared properly, then charged $45...続きを読む
Hi, I know the man made lagoon is rather small, so I was wondering if there is a better, long-stretch beach that you can also swim in the sea close by. If so, could you let me know the name of it and how far it is from the resort (cost of a taxi also).
Also, I was wondering if the resort has any banana bread/cake for breakfast - strange request I know but I am travelling with a extremely fussy eater.
How do we get the unlimited xcaret park access? X
Im coming for a week in May. We will get to the resort about two or three hours befroe check-in. Is there accomodations of leaving bags somewhere while we explore the resort a little/get lunch?
Is there a safe in all the rooms?
If we will technically only there for four days because we leave early on the fifth day, do people recommend us doing just one day at Xcarat or the three day plan?
We got there early and they gave us wrist bands so we could go and explore the hotel and use the restaurants. The luggage guys will look after your suitcases, if you give them your luggage ticket which you will receive when... 続きを読む
We got there early and they gave us wrist bands so we could go and explore the hotel and use the restaurants. The luggage guys will look after your suitcases, if you give them your luggage ticket which you will receive when you check in, you give it to them just before your room is ready and they will take it there for you. The resort is pretty big so try and find your way to your room location first. Can't remember about the safe as we didn't use this. It is quite expensive for the day pass for the Xcaret but that's up to you. We went on a Tulum tour instead. Enjoy!