Dear K4594LJ_, Thank you so much for sharing your wonderful review! We are delighted to hear that you had a memorable stay at our Double Pool Villa and enjoyed the exceptional service from our team. It’s fantastic to know that you had a wonderful dining experience at TRE Restaurant, and that Sandy, Nott, Prae, Jang, and Nu made such a positive impression with their warm smiles. We are also grateful for your kind words about Jason and Mo. We are proud to have them as part of our team, and we’re thrilled to know they were able to provide you with the trusted, personalized service you needed. It’s great to hear that you enjoyed the private pool in your villa, as well as the afternoon tea. We look forward to welcoming you back soon for another relaxing and enjoyable stay! Warm regards, Banyan Tree Phuket Team
Dear tora555, Thank you very much for sharing your wonderful review! We are delighted to hear that you had an exceptional stay at our Double Pool Villa and enjoyed the personalized service provided by our dedicated butlers, especially Jason. It’s great to know that his responsibility and attention to detail made your stay even more enjoyable, and we’re also pleased to hear that Mo continued to provide excellent service during Jason’s time off. Your kind words about the personalized and reassuring service at Banyan Tree Phuket mean a lot to us. We strive to create a memorable and seamless experience for all our guests, and we are so happy to know we were able to do that for you. We look forward to welcoming you back soon for another amazing stay! Warm regards, Banyan Tree Phuket Team
Dear Happiness65166040571, Thank you for sharing your wonderful experience with us! We are thrilled that your first trip to Thailand and stay at Banyan Tree Phuket was so memorable. It’s great to hear that you enjoyed the villa and pool, as well as the luxury and relaxation that came with it. We’re especially glad that you had a surprise birthday celebration and that our staff, including those who speak Japanese, helped make your stay even more special. We will certainly look forward to welcoming you again, and we’d love to have you experience one of our rooms with a sauna next time! Thank you for choosing Banyan Tree Phuket, and we hope to welcome you back soon! Warm regards, Banyan Tree Phuket
Dear Atushi1017, Thank you for your glowing review! We're delighted to hear that you had a perfect stay in our villa with a private pool. It's fantastic that you found our hotel to be ideal for relaxation and celebrated your birthday with good service at our restaurant. We appreciate your feedback about the buggy service and hope to welcome you back soon for another relaxing getaway! Best Regards, Banyan Tree Team
Dear Travel17438580251, Thank you for choosing Banyan Tree Phuket and for sharing such a heartwarming review of your recent stay. We are delighted to learn that your experience with us, especially at the Veya villa, was the best ever. It is fantastic to hear that our Japanese manager, Miku, provided you with attentive and personalized service, making your stay stress-free. We are also thrilled that you embraced the holistic well-being offerings, enjoying a variety of programs that refreshed your mind and body. Celebrating your birthday with us and providing you with flowers and a surprise cake was our pleasure. Your decision to make Banyan Tree Phuket an annual destination is the highest compliment, and we eagerly await the opportunity to welcome you back for another exceptional experience. Best regards, Banyan Tree Team