Sorry folks it’s a long one, but I feel compelled to share my experience with this company. Not sure how I missed negative reviews prior to booking 3 months stay. Had I read them I would’ve gone elsewhere.
I will begin with deposit & refund....続きを読む
My experience with Pelican Suites has been nothing but excellence. They responded to my emails/phone calls very fast before and during my stay. The room was very clean and had everything my partner and I needed for our 9 day stay. We had an slight...続きを読む
Staying on nov 12 in ottawa but as the other review said customer service us lacking...i was surprised that there is $500 deposit taken meanwhile no where in booking.com does it state this...then they fully charge card week before arriving?? I call and say when...続きを読む
To experience a stay in such a perfect location, comfortable surroundings and amazing hosts is very rare but Pelican Suites Harbourview Estates in Toronto offered all this and more. Location - couldn't be better, pretty much next door to the Air Canada Centre and only...続きを読む
Pelican SuitesのGeneral Manager、pelican2015からの返信
Thank you Jon for staying with us.
I am glad we could make your stay comfortable and do look forward...続きを読む
Stayed for 4 ngts. The only courteous person was security and he could not answer my questions, I had issue with TV and water on floor in bathroom, could not talk to anyone, no info or person to talk to. Took my deposit a month...続きを読む