My wife and I stayed 1 night. The place is tatty, with dirty corridor carpets, grubby linen and tatty towels. The room was oppressively hot with no AC. Even the fan did little to make things better.
Most worrying was that all of the fire...続きを読む
As I came for a festival and needed a room for 10 days, this hotel was the only one where I could stay for the duration. The room was musty and very sparse, i paid for a queen size bed and got a lumpy single...続きを読む
Thank you for your review,
We are deeply sorry that we were unable to accommodate yourself in a room with no air conditioning.
We have a few air conditioned rooms and particularly on the second floor which we would be more than happy to accommodate you in on your next visit, should you decide to travel back up to Whitehorse. We thank you for your kind words on our staff at the hotel.
We hope to welcome you again to our hotel and look forward to meet each and every expectation requested by yourself.
Thank you once again.
BRIAN cからの返信 | この施設の口コミを投稿済み |
this is fascinating, as i have stayed at this hotel for 7-8 years straight and have never once heard mention of, no less been offered an air conditioned room previously. i will say this, DESPITE any prior lack of air... 続きを読む
this is fascinating, as i have stayed at this hotel for 7-8 years straight and have never once heard mention of, no less been offered an air conditioned room previously. i will say this, DESPITE any prior lack of air conditioning i continued to stay at this hotel for eight (8) years every August, and will continue to do so in the future. That is because of the cleanliness of the room and the focus on and commitment to customer service. This is a GREAT hotel and a great value right in the downtown area. LOVE this place. Generally by the time I have 10+ drinks and two steak dinners it's cool enough to sleep anyhow, the bathroom is impeccable, and the beds are great. A great place to stay every August. and do so twice, up and back.