シェラトン ムスティカ ジョグジャカルタ リゾート アンド スパのGeneral Manager、I Gede Sujanaからの返信
2024年7月15日に返信済み
Dear Sir/Madam, Greetings from Sheraton Mustika Yogyakarta Resort & Spa Thank you for choosing to stay with us ! We're thrilled to hear that you enjoyed your stay at our hotel. It's our goal to provide exceptional service and a comfortable experience for our guests. You can always depend on us for a comfortable stay with our spacious and clean accomodations We absolutely look forward to welcoming you back to be your home in Yogyakarta Warm Regards, I Gede Sujana – General Manager , Sheraton Mustika Yogyakarta Resort & Spa
シェラトン ムスティカ ジョグジャカルタ リゾート アンド スパのManajer Umum、I Gede Sujanaからの返信
2023年8月23日に返信済み
Dear Mr/Mrs/Ms, Greetings from Sheraton Mustika Yogyakarta Resort & Spa Thank you for choosing to stay with us ! We're thrilled to hear that you enjoyed your stay at our hotel. It's our goal to provide exceptional service and a comfortable experience for our guests. You can always depend on us for a comfortable stay with our spacious and clean accomodations We absolutely look forward to welcoming you back to be your home in Yogyakarta Warm Regards, I Gede Sujana – General Manager , Sheraton Mustika Yogyakarta Resort & Spa
Dear Draboya, Greetings from Sheraton Mustika Yogyakarta Resort & Spa, Thank you for sharing your stay experience with us. Please accept our sincere apologies for the inconvenience you may have experienced during your stay with us, especially with regard to the cleanliness of the room. Your feedback is duly noted and has been taken up with the relevant departments to ensure that we continuously work towards improving our services to provide a pleasant and relaxing experience. We sincerely hope that you would give us another opportunity to be of service to you to show you all the changes that would certainly make for an enjoyable experience. Once again, thank you for sharing your valuable comments and I hope that you will trust in our commitment to continually strive to improve on delivering the highest levels of service and hospitality. Kind Regards, Sheraton Mustika Yogyakarta Resort & Spa
"Dear Shunnchan321029, Thank you very much for your review on Agoda. It is always exciting to receive a wonderful feedback particularly when it is coming from our valued guest such as yourself. We are pleased to hear that you have had an enjoyable experience and impressed with the Sheraton Mustika Yogyakarta Resort & Spa’s service that we are offering during your stay at our resort. We are also glad that the Ganesha Restaurant exceeded your expectations. Guest satisfaction is our highest priority and we would like to thank you for your heartwarming review that we are able to sustain and further improve on our service quality. We hope to have the pleasure of seeing you again soon at Sheraton Mustika Yogyakarta Resort & Spa with the warmth of Yogyakarta."
Dear Mr. Takayamaryuuzan, Warmest greeting from Sheraton Mustika Yogyakarta Resort & Spa We would like to begin by thanking you for your warm and genuine review of your stay at Sheraton Mustika Yogyakarta Resort & Spa. Trust this review would be our notes and I will share it with the other team member for our further review. We are very pleased to know that that you enjoyed the resort with its facilities and services provided. We were beyond happy to hear that you enjoyed our spacious room and also the breakfast selections at our resort that provide a variety of tastes and menus. We are looking forward to welcome you back for another memorable stay with us in the near future. Kind Regards, Harry Suryadharma General Manager
Thank you for your interest in our resort. All the rooms have generous sized balconies and guests can smoke there.
We look forward to welcoming you.
Warm Regards.