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Many thanks for your review. I am sorry that you werent entirely happy with your stay with us. I was away on holiday during your stay so but I have discussed your comments with the staff and Ihave been able to work out what went wrong. Firstly let me assure you that all breakfasts are cooked freshly each morning. Any left overs go to Roberta's dog. Given the girth of our sausages they are cookedin advance fron 7.00am. The bacon is grilled just before 8.00am all other items are cooked strictly to order. What appears to have happened during my absence is that Roberta in an effort to be especially well prepared, was starting the cooking at 6.30am. This is simply too early, and has been adressed for the future. As far as your scrambled egg is concerned, again my apologies and a rigorous retraining programme has been put in place to ensure that the toast is always buttered. The rough towels problem is more difficult to solve. We wash them at a high temperature to ensure no bacteria remains and dry them outside or on a 'granny' drier in the staff bathroom. Fabric softener doesnt work. Our only alternative would be to use a tumble drier. I am very reluctant to do this for environmental reasons. I am averse to consuming fossil fuels to do a job that nature can do herself. Maybe the solution is to have a few fluffy tumble dried towels available and ask guests if they wish to pay a carbon levy. All sounds a bit complicated though. I hope you will consider a return visit and thank you for highlighting the issues.