プレジデント ホテル ロンドンのGuest Services / Front Office、Assistant Front Office Managerからの返信
2025年2月9日に返信済み
Dear Guest, Thank you so much for your kind review! We're thrilled to hear that Brijesh and the rest of our team made such a positive impact on your stay. It's wonderful to know that you had a great time with us, and we’d be delighted to welcome you back whenever you're in the area again. We look forward to hosting you again in the future! All the best! Cristian, Asst. Front Office Manager
プレジデント ホテル ロンドンのGuest Services / Front Office、Assistant Front Office Managerからの返信
2023年11月29日に返信済み
Dear Guest, Thank you for taking the time to let us know about your great experience at the President Hotel. We are pleased to read you had a great experience during your visit and that you enjoyed all aspects of your time at the President Hotel. We very much appreciate your kind comments and look forward to sharing your feedback with the entire team and we will be sure to thank them for their continued high standard of service. It is always rewarding for our hard-working members of staff to receive such positive feedback. We hope to welcome you back again in the future for another 5-star stay. Kind regards, Miz Assistant Front Office Manager
プレジデント ホテル ロンドンのGuest Services / Front Office、Assistant Front Office Managerからの返信
2024年12月17日に返信済み
Dear Thank you for sharing such a lovely review! We’re thrilled to hear that you had a fulfilling winter vacation at The President Hotel. Thank you for recognizing Carolina for her kindness and effort in arranging a room as per your request. We’re so proud of our team’s dedication to making every guest feel comfortable and well cared for. It’s wonderful to know you found the room clean and our staff friendly and helpful throughout your stay. We look forward to welcoming you back on your next visit to London for another enjoyable experience! All the best! Cristian, Asst. Front Office Manager
プレジデント ホテル ロンドンのGuest Services / Front Office、Assistant Front Office Managerからの返信
2024年5月12日に返信済み
Dear Guest, Thank you so much for your kind review. We are thrilled to hear that you had a wonderful experience with us, especially during your unexpected travel changes. We're delighted that Carolina, Rojina, and Andrea, could assist with arranging a complimentary late checkout. It's our goal to make your stay as comfortable and stress-free as possible. We're also pleased that you enjoyed our breakfast selection. We truly appreciate your feedback and look forward to welcoming you back for another pleasant stay in the future. All the best, Andrea Asst. Front Office Manager
プレジデント ホテル ロンドンのGuest Services / Front Office、Assistant Front Office Managerからの返信
2024年5月11日に返信済み
Dear Hironorrii, Thank you for choosing to stay with us at The President Hotel and for sharing your feedback. We're thrilled to hear that Alice and Diana provided you with exceptional service at the front desk. We're also delighted that you enjoyed the convenience of our location, with pubs and 24-hour shops nearby. Regarding the safe box in the room, we apologise for any inconvenience caused by its absence. However, we're glad our team was able to offer you an alternative solution. We look forward to welcoming you back for another excellent stay at The President Hotel. All the best, Andrea Asst. Front Office Manager
