The staff were very friendly and helpful, rooms were not luxurious but more than adequate for our stay. We made use of the restaurant, mainly for breakfast but on 1 occasion lunch and dinner. Food was good, although a little slow for the evening meal....続きを読む
My partner and I got there at 8.28pm 2 minutes before the service closed, cutting it fine to say the least.
The Young man on the Bar was not dismissive of our late arrival time he handled our experience superbly from arrival to departure.
The building has a lovely cosy feel, it is a large building with a few different rooms. The car park is very big.
The menu had a fairly broad variety - my friend had a burger and said it was the best burger he'd ever...続きを読む
Visited recently to celebrate some good family news! We had a sharing starter for main, the fish and chip deal and a spicy pork burger. The food was okay nothing too special, fish was like something you'd get from the fish shop tasted nice but...続きを読む
Is this a good restaurant for kids aged 16, 12 and 10?
crossscythesからの返信 | 施設の代表者 |
We are often visited by families from babies in prams to toddlers in highchairs to teenagers because of this our kids menu is suitable for all ages and offers a range of menu choices. As we make everything fresh in... 続きを読む
We are often visited by families from babies in prams to toddlers in highchairs to teenagers because of this our kids menu is suitable for all ages and offers a range of menu choices. As we make everything fresh in house our menus can be easily adapted to ages and tastes. This is available to view on our website. Although it may be a little chilly we also have a small children's play area outside, and a selection of reading and sticker books inside.
You are always more than welcome to pop up and have a look around, we are open from 8:30am straight through until 11:30pm. There is always a manager on site during these times who would be happy to answer any questions or take any restaurant bookings. .
I hope this has helped and if you have anymore questions please don't hesitate to contact us either via email or call us on 01142360204.
I have arranged to meet a friend who I haven't seen for 40 years at this venue. Her and her husband held their wedding reception here so it's a trip down memory lane. I am concerned that the reviews vary greatly and then a colleague said they had been and it was awful. I know that the chef moved from a restaurant we have used many times and the standard has always been brilliant. Please can someone give me advice as we want this to be special
crossscythesからの返信 | 施設の代表者 |
I'm happy to hear you have considered us for a meeting place on this special occasion. I am however unhappy to hear you have heard bad reports as I am fully aware that word of mouth is an important form of... 続きを読む
I'm happy to hear you have considered us for a meeting place on this special occasion. I am however unhappy to hear you have heard bad reports as I am fully aware that word of mouth is an important form of publicity for any business. As you have contacted us through TripAdvisor I'm sure you have read some of the reviews as well as noticed our overall star rating and the fact we have received their certificate of excellence, which we have retained every year since opening in October 2009. These are just some of the awards we have received and are very proud of. Whilst I can't comment on your colleagues experience without knowing the details of their visit I can assure you that; although we strive to uphold a high standard throughout our business from the fresh ingredients used to create dishes in the kitchen, to the high level of training we give our front of house staff. Mistakes will happen as well as being aware that sometimes we are not able to please everyone. We do however take any issue that arises extremely seriously and try to work out ways as a team in which to make sure it doesn't happen again as well as trying to tailor for the individual needs of different customers.
Our new Head Chef Simon Ayres has joined us from The Show Room and The Milestone before that and his reputation precedes him. Whilst working for us for the last few months we feel he has done a fantastic job of revamping our menu and improving the overall standard of the food we serve.
My advice to you would first involve taking a look at our menus on our website and deciding if they are the right sorts of dishes to suit your tastes. We do change our menus regularly (in fact we are changing it next week) however it will give you an understanding of what we offer. You could always pop up before hand to try us out on not such an important occasion. It doesn't have to be for an evening meal as we are open from 8:30am right through until 9:30pm 7 days a week serving food throughout and we have regular lunch time offers.
I hope this has been of use and if you would like to book a table please feel free to phone on 01142360204.