Stayed for a weekend break. The hotel is very attractive and is set in large grounds which include a formal garden. Service was excellent and the rooms comfortable. Only disappointment was not being able to have dinner in the hotel restaurant. It appears that even...続きを読む
What a perfect weekend. I have not experienced such great customer service in years. We were on a girls weekend...old uni friends of 20 years. We ate in the hotel both nights and the food was excellent. But the star was Steven on reception. The...続きを読む
Family friendly hotel, ideally situated for visiting the cotswolds area. Excellent food, £35 3 course evening meal, wine ranging from £17.50 a bottle, other drinks expensive, typical 4 star prices. Would have liked to see less supplements charged on evening meals only one meat dish...続きを読む
メンジーズ ウエルコム ホテル スパ アンド ゴルフ クラブのDeputy General Manager、Brett Wからの返信
May I take this opportunity to thank you for taking the time to write to us, as it...続きを読む
We are visiting England in April and don't plan to rent a car. Can we get to the hotel, as well as get around Straford, without having a car? Or is it too far outside of the town?
moaningmooseからの返信 | この施設の口コミを投稿済み |
This hotel is short distance from the town approximately 20mins walk, which does not include the walk from the hotel along the driveway to the road, which on return is quite steep. The weather in April should be nice, if you... 続きを読む
This hotel is short distance from the town approximately 20mins walk, which does not include the walk from the hotel along the driveway to the road, which on return is quite steep. The weather in April should be nice, if you like walking, and want to be in the countryside but near town then this should not be a problem for you Stratford has a good railways station which is located very near to the town and has I believe a good service from London. Whishing you a good holiday.
When is the spa area going to have an overhaul please? Today I went there and the outdoor health pool seems to be in bad repair, it seems to have been repaired so many times and looks shoddy, the automatic door to the outside was not working, the button to switch on the bubbles was missing so I could not switch them on, the steam room is much the same in that the glass tiles have been badly repaired with opaque tiles and is looking really tired. The ladies changing rooms have black mould along the top of the wall adjacent to the ceiling, the conditioner was all gunked up so I couldn't get any out. There were towels everywhere. I have been paying for membership of the gym for a long time and an overhaul is years overdue.
I try to call to make an enquiry and no one answers..... I email and no one answers.... how do we contact you?
Ducklookからの返信 | この施設の口コミを投稿済み |
We had the same problems. The staff reported it was related to a central telephone system and we needed to use their local number. I advised this was not readily found, and the staff advised they would sort this out. That... 続きを読む
We had the same problems. The staff reported it was related to a central telephone system and we needed to use their local number. I advised this was not readily found, and the staff advised they would sort this out. That was in October!