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331 Avebury Boulevard, ミルトン ケインズ イングランド
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Moxy Hotels
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26位:ミルトン ケインズのホテル37軒中
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8件口コミ0件Q&A0件客室のヒント
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Nardiesさんが口コミを投稿しました(9月15日)
オプフィコン, スイス投稿51評価37
I booked my stay for a week in MK, visiting friends of family, and although I've stayed at various Marriot hotels before, I'd never heard of Moxy, and it looked pretty cool so I gave it a try. My check-in experience was quite slow, another customer in front of my was busily flirting with the girl at check-in, so I waited for about 10 mins before I was checked in, and was dutifully given my room keys. Nothing about breakfast, gym or anything else was mentioned. I enquired about dinner but was told I was 'better off going to Nando's as we don't have much because of COVID'. However, it's not all negative, some of the other front of house staff were perfectly nice, polite and welcoming. The overall hotel is nice, new and clean. The rooms are well appointed and pretty funky as expected. The bathrooms was small, but actually pretty good and finished to a high, modern standard. I think water wouldn't go amiss, and some more storage space too, as I effectively had to live out of a suitcase, but these are minor points. The room was quiet, cool and I slept well. The rest of the hotel very modern, and well appointed, although one minor point, it might be worth cleaning the lifts and some people have evidently had...a good time in a couple of them, judging by the hand prints on the walls :) Another annoyance was the fire alarm going off, I was in my room on a work call which I had to end abruptly, I and other guests left through the fire escape to find the staff being trained on the alarm system...maybe you should have informed the guests it was a test...?! Breakfast was quite expensive for what it was, I was told that things were limited because of COVID, which is fair enough, in the end I went to Bogota Coffeehouse instead, much cheaper and nicer in my opinion. The main detractor for me however, is the location, or the issue with the location. A few dodgy people hung around the vicinity of the hotel during the day, sometimes in the hotel itself, one lady tried to get into lifts a couple of times, and was eventually accosted by the police. On another occasion, after returning from some shopping, some locals chavs were sat directly outside reception, one of them called me a 'lanky c***' and when I didn't respond, a 'p****'. Regardless of how lanky I am or not, it's not acceptable for hotel guests to put up with that. This continued into the night, with drunken people sat on the benches outside, shouting and so on until 4am (I had to get up and close the bedroom window). It's not really under the control of the hotel I guess, but something needs to be done. Lastly, a pair of Airpods I had with me went walkabout, I'm not apportioning any blame here, but the last known location of them was the hotel, and whether the slipped out of my pocket or something else, I'm not sure, but they never rematerialised over the course of the week, unfortunately. Upon checkout, I wasn't asked how my stay was, it was very transactional. I honestly can't say I'd stay here again given all of the above.
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利用時期: 2021年9月
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Moxy Milton KeynesのGeneral Manager、Leanne Robertsからの返信
6 日前に返信済み
Dear Nardies Thank you for choosing to stay with us here at Moxy Milton Keynes. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Whilst part of the Marriott brand and family, at Moxy we do things a little different to our sister hotels. We realize this may not be to everyone's taste but as a select service hotel we’ve done away with the extras in the hotel room. Moxy hotels are specifically designed for guests to work, eat, drink and play in our great social spaces. The rooms are just for sleeping but if you needed a little more space or an added wardrobe then you might try our family rooms. I am disappointed to hear that you found the check-in slow and appreciate you mentioning the staff were helping another guest in front of you. We endeavor to assist all guests efficiently but will not rush and definitely don't want it to feel "transactional". We usually ask all our guests if they have stayed with us or any Moxy hotel before, so I apologize that this wasn’t done and that you weren’t informed about our hotel or its facilities as expected. We would like to address your concerns and feedback and were very surprised at some of the points you raised. Should you wish to discuss these with us directly please do reach out to me at the hotel. We hope you will take this experience as a one off and not be deterred from staying with Moxy, or Marriott hotels in the future. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback.
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David Hさんが口コミを投稿しました(2021年8月)
マーロー, イギリス投稿3評価1
Modern hotel in a great location for Xscape and local dining options. We stayed in a family room, which was very clean and spacious enough for a family of 4. The rooms were atmospherically lit and benefited from modern touches such as USB charging points and an ability to connect streaming devices to the TV. One watch out here is that the fold out sofa bed wasn't really big enough for two teenage boys and so one ended up sleeping on the floor. The entrance, lobby and bar area are well styled (better at night) and very clean. There's a pool table (paid) and table football (free) in the bar area too. Service was a little slow on the bar despite there only being a few people present, however there are numerous dining options locally catering to a wide variety of cuisines, all of which are family friendly. Xscape was a 15 min easy walk from the hotel. We were there fore the iFly experience but there are many different activities present under the same roof; Cinema, bowling, trampoline park are all bookable on the day, as well as the usual skiing. There's also an inflatable water park about 10 mins drive from the hotel, so it's worth considering these if you're planning a trip.
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利用時期: 2021年8月
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Moxy Milton KeynesのGeneral Manager、Leanne Robertsからの返信
3 週間前に返信済み
Hey X4212CHdavidh Thank you for taking the time to review our hotel. We really appreciate all the feedback our guests share and all of this is shared with the entire team. We're so pleased you and the family enjoyed your stay with us and that you found both the room and the hotel location ideal for your trip. It sounds like you and the family really knew your way about town and had great time. We hope that your experience with us will mean you look at staying with Moxy again next time you plan a trip.
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TreetopCountyDurhamさんが口コミを投稿しました(2021年8月)
バッキンガム, イギリス投稿32評価26
The reception area is very inviting and great communal areas to meet and play pool or table football. Reception was slow but the offer of a welcome drink was a nice idea (it just tasted like horrible tea!) We waited ages to be served on the bar as did another person who advised it was always slow( He had to drink there for business reasons) and suggested to go to the Sainsburys over the road for drinks as would be quicker! Instead we did go out to a nearby restaurant early instead. Unfortunately when we checked in our room that was for 4 was not set up or what we were expecting. A family room with two teenage boys 6ft tall were supposed to share a sofa bed. Explaining that this was not ideal and could they offer a twin for them they would change us rooms but we would have to pay an extra £110 on top of the existing price. The hotel was empty so was not to pleased with this. We asked for extra bedding so one would sleep on the floor and they kindly gave us this. The sofa bed was apparently very firm so not the best nights sleep for my boys, one on the floor and one on the hard sofa bed. Breakfast was okay, the staff did there best but they ran out of some hot food and croissants that took 10 mins to arrive, so just sat waiting for it. The eggs on the hot food was very much past its best on asking for fresh, they said they had run out and apologised as that's all they had! Overall it was okay, nice and clean as its new but service slow.
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利用時期: 2021年8月
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Moxy Milton KeynesのGeneral Manager、Leanne Robertsからの返信
4 週間前に返信済み
Hello TreetopCountyDurham, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Moxy Milton Keynes. We're so pleased to hear you liked the hotels public areas and the offer of a complimentary welcome cocktail. The Moxy cocktail is a very sweet tea & gin-based cocktail but we understand it's not to everyone’s taste. We are extremely sad to hear that you found the service on your visit slow. Our industry, like many, has taken a huge hit and many sacrifices following an extremely tough year. As we rebuild hospitality we've started to rehire and welcome back staff however, sadly this is a marathon and not a quick sprint before we can really return to full strength. We are grateful for all the guests that have chosen to book, stay and support us and thank them for their patience while the team members who have returned work their hardest to serve and accommodate guests. Our Moxy hotel offers three room types, queen, twin and a family room (which also doubles as an accessible room). We apologize that the second bed (sofa bed) was not prepared for you when you arrived and pleased that this was quickly resolved. Our family rooms are described with a queen bed and sofa bed and regrettably, as we cannot add additional beds to the room, the best alternative was to offer another queen or twin bedroom for your family. Thank you for taking the time to share your thoughts. We hope you will take this experience as a one off and not be deterred from staying with Moxy, or Marriott hotels in the future. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback. We also recognize these are unusual times and we thank you for choosing to stay with us.
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DeeFさんが口コミを投稿しました(2021年8月)
バース, イギリス投稿2
We stayed for 3 nights last week when our AIRBnB turned out to be unsuitable. The hotel was lovely, clean & fresh, plenty of handy restaurants on the doorstep. The rooms were nice as was the large lobby which was very modern & welcoming. Breakfast wasn't as comprehensive as a Premier Inn but it was Def enough to fill you up & plenty of choice. The staff were fabulous from the manager to the young lady clearing our breakfast table, so polite, friendly, welcoming & nothing was too much trouble. Wld Def recommend.
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利用時期: 2021年8月旅行のタイプ: 家族旅行
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Moxy Milton KeynesのGeneral Manager、Leanne Robertsからの返信
4 週間前に返信済み
Hi DeeSulo We were super pleased to accommodate you in a time of need and welcome you to your first Moxy hotel stay! We are pleased to hear you liked the rooms and our public area. Moxy travelers like to mix and mingle so we provide large social spaces which everyone can work, eat, drink, and play together. #PLAYON It's always encouraging to hear positive feedback, particularly when its about our team. We work hard to provide a welcoming experience for all and we're 'tickled pink' to hear you will be recommending us! #ATTHEMOXY It was a real pleasure to host you and your lovely family, and hope you will visit MoxyMK again in the future.
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John Doeさんが口コミを投稿しました(2021年8月)
投稿16評価5
Great little find, we'll lookout for the a Moxy next time we're away. Modern and full of quirky little details, from a complimentary cocktail on arrive, well appointed bedrooms, fab staff and great bar, seating areas and even games! We didn't try their bar menu (only yummy drinks!) but it's just a short walk from the hub, with a variety of restaurants which suited us fine. They are trying to break some tradition and stuffiness of traditional chain hotels, from reception being at the bar to a self serve breakfast, and a communal catering area with tea and coffees - you can even microwave your own food! Overall really refreshing approach and just more fun!
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利用時期: 2021年8月
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Moxy Milton KeynesのGeneral Manager、Leanne Robertsからの返信
4 週間前に返信済み
Hey Emily D You found us! And we're so pleased you did. On behalf of the entire hotel team, we want to thank you for sharing your experience with us during your recent stay at the Moxy Milton Keynes. It's great to hear that you loved our lobby and social space, and that you liked the 'FIX-IT' station too. Sounds like you understood our style and that a we're not like the "traditional" or "stuffy" hotels out there. Pop back for a cocktail or two (or three or four...) again soon! #PLAYON
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Moxy Milton Keynesに関するよくある質問
Moxy Milton Keynesに近い人気観光スポットを教えてください。
周辺の観光スポットには、Simply Race(0.3km)、Locked In A Room(0.2km)、Vertigo VR(0.2km)があります。
Moxy Milton Keynesに近いレストランをいくつか教えてください。
アクセスが便利なレストランには、Revolution、Midsummer Tap、Taipanがあります。
Moxy Milton Keynesは市内中心部に近いですか。
はい、ミルトン ケインズの中心部から0.9kmです。
Moxy Milton Keynes周辺に史跡はありますか。
多くの旅行者が、Bletchley Park(5.1km)とThe Iron Trunk Aqueduct(6.5km)を訪れています。