Dear Nanayan7769, Thank you for taking the time to share your experience with us. It is a pleasure to read that your enjoyed your stay and spent a great time in Paris. Your satisfaction is our priority, we are delighted that you liked the room's decoration, and our outstanding location, we are only few steps away from Arc de Triomphe and Champs Élysées. We truly look forward to welcoming you at hotel Napoleon Paris again very soon. Kind regards, Le Chuong NGUYEN Guest Relations Manager,
Dear HajimeN25, Many thanks for taking the time to share your experience with us. We truly appreciate your feedback, as it is one of the best ways for us to improve our services. Our hotel offers 96 rooms and suites, each of them has a unique style and decoration, during your arrival, we have upgraded you to our Suite Avenue, unfortunately the color of the suite did not please you. It is such a pity that you did not let us know while you were at our hotel, we would have changed you to another suite with a different color of decoration. Thank you for appreciating our services, we work hard everyday to give as much as satisfaction we can. We hope to welcome you back at hotel Napoleon again soon. Kind regards, Le Chuong NGUYEN Guest Relations Manager
Dear kobayashi D, We are honored to read your comment. Thank you for taking your time to write a review of your stay on TripAdvisor. On the behalf of the entire Hotel Napoleon's team, we would like to thank you for all suggestions. We are very glad that you could fully enjoy a truly Parisian experience. We all hope to welcome you back on your next special event once again for another magical experience in the city of lights. Remeber to send us an e mail at guestrelations@hotelnpoleon.com for a more customized stay according to your more preferred wishes. Best Regards Pietro M - Guest Relations - Hotel Napoleon Paris
Dear M O, Thank you so much for your warm comment shared with all Tripadvisor's community. I am delighted to read that you keep a great memomy regarding your second experience at the Hotel Napoleon. On your next visit to Paris, please, feel free to send me an e mail at the following address guestrelations@hotelnapoleon.com By making a direct reservation, not only we will be able to better undesrstand and customize your stay, but you will also include free wifi connection all over the Hotel with a higher speed and secured connection. It will be a pleasure for me to assist you with your future reservation. I look forward to the pleasure of welcoming you once again at the Hotel Napoleon. Pietro M - GUest Relations - Hotel Napoleon Paris
Dear Maririn-Maririn, First of all, I would like to thank you on behalf of the all staff ot the Hotel Napoleon Paris. It is nice to know that you consider the Hotel Napoleon one of the best hotel in Paris. Our staff speaks fluently English, Spanish, Italian, Arab, German, Dutch and Chinese. Unfortunately no Japanese speaking staff is at the moment at the hotel. On your future visit, please, remeber to contact us directly at guestrelations@hotelnapoleon.com It will be a pleasure to assist you with your reservation. すべての私たちのよろしくと Pietro M - Guest Relations - Hotel Napoleon Paris
Dear Mick S,
Thank you for your question.
We would like to inform that the mini bar is complimentary in our hotel and we refill everyday; you have water, soft drinks, coffee and tea.
Feel free to contact us for any further assistance.
Kind regards,
Le Chuong NGUYEN
Guest Relations Manager
Dear Conning R,
Thank you for your message.
Regarding your question, please note that our Suite Impériale is facing Arc De Triomphe and Eifel Tower, some of our Junior Suites Avenue have the same view.
We hope to welcome you at hotel Napoleon very soon.
Kind regards,
Guest Relations
