コットン ハウス ホテル オートグラフ コレクションのMarketing、Cotton House Hotelからの返信
2020年8月27日に返信済み
Dear RyotaN27, Thank you so much for taking the time to write a review of your recent stay with us. We're very glad to hear you enjoyed your experience at the Cotton House Hotel! We hope to welcome you back soon. All the best, Cotton House Team
コットン ハウス ホテル オートグラフ コレクションのDirector de Relaciones Públicas、Gossypiumからの返信
2019年12月16日に返信済み
Dear PoinKe, Thank you for taking the time to share your experience with TripAdvisor readers. We're very glad you enjoyed the interior design of the hotel and that you liked out breakfast. We hope to welcome you back soon, Cotton House Team
コットン ハウス ホテル オートグラフ コレクションのDirector de Relaciones Públicas、Gossypiumからの返信
2019年5月3日に返信済み
Dear Morsunny, Thank you for taking the time to leave a comment, and for your generous review. We're thrilled that you enjoyed your stay at the Cotton House. We hope to welcome you back sometime soon, Cotton House Team
コットン ハウス ホテル オートグラフ コレクションのDirector de Relaciones Públicas、Gossypiumからの返信
2018年5月26日に返信済み
Dear NANAKO907, I would like to thank you for taking the time to comment regarding your recent stay at Cotton House Hotel. Critical yet constructive feedback like yours only help us to continuously improve on our service. I am saddened to hear that your experience at Cotton House Hotel did not meet your expectations. Your feedback is of great value to us and I am naturally concerned to read about your dissatisfaction. Please let me ensure you that your encounter at Cotton House did not truly reflect the service we provide. Informal yet impeccable service throughout the Hotel is of the greatest importance to us and I would appreciate the opportunity to follow up with you directly so that I can discuss your experience in more detail. Please contact me if you would like to discuss further on the following telephone number +34 934 50 50 45. Once again I would like to thank you for your comments and I remain at your entire disposal for this or any other matter. Sincerely, Alfredo Martínez Gossypium Manager
コットン ハウス ホテル オートグラフ コレクションのDirector de Relaciones Públicas、Gossypiumからの返信
2018年5月25日に返信済み
Dear Okubo_Y_, Thank you very much for taking the time to review your recent visit at the Cotton House Hotel. I am very pleased to read that the stay you spent with us was to your satisfaction. I will happily share your kind comments with our teams as they are a great reward to their efforts. I hope to have the opportunity to welcoming you back on a future occasion. Yours sincerely, Alfredo Martínez Gossypium Manager
Dear maruwa0123,
It is a pleasure for me to assist you!
The benefits for our Marriott Rewards Gold Elite members are following ones:
Choice of Marriott Rewards points or Frequent Flyer miles earned per eligible U.S. dollars spent.
Choice of 750 points credit or Buffet Breakfast during your stay (Hot dishes are not included).
Elite night credit earned on paid and redemption stays.
Rewards points earned for meetings and events.
Our lowest rates, all the time when you book direct.
Complimentary in-room Internet access.
Guaranteed room type.
Complimentary room upgrade based on the availability upon checking in.
Guaranteed 4 p.m. late checkout, subject to availability.
Please do not hesitate to contact us again for anything that you may need.
Warm Regards,
Gossypium Team
Dear maruwa0123,
It is a pleasure for me to assist you!
The benefits for our Marriott Rewards Gold Elite members are following ones:
Choice of Marriott Rewards points or Frequent Flyer miles earned per eligible U.S. dollars spent.
Choice of 750 points credit or Buffet Breakfast during your stay (Hot dishes are not included).
Elite night credit earned on paid and redemption stays.
Rewards points earned for meetings and events.
Our lowest rates, all the time when you book direct.
Complimentary in-room Internet access.
Guaranteed room type.
Complimentary room upgrade based on the availability upon checking in.
Guaranteed 4 p.m. late checkout, subject to availability.
Please do not hesitate to contact us again for anything that you may need.
Warm Regards,
Gossypium Team
Dear maruwa0123,
It is a pleasure for me to assist you!
The benefits for our Marriott Rewards Gold Elite members are following ones:
Choice of Marriott Rewards points or Frequent Flyer miles earned per eligible U.S. dollars spent.
Choice of 750 points credit or Buffet Breakfast during your stay (Hot dishes are not included).
Elite night credit earned on paid and redemption stays.
Rewards points earned for meetings and events.
Our lowest rates, all the time when you book direct.
Complimentary in-room Internet access.
Guaranteed room type.
Complimentary room upgrade based on the availability upon checking in.
Guaranteed 4 p.m. late checkout, subject to availability.
Please do not hesitate to contact us again for anything that you may need.
Warm Regards,
Gossypium Team