ホテル ザッハー ウィーンのGeschäftsführer、Head of Serviceからの返信
2025年1月14日に返信済み
Thank you very much for your wonderful review and your detailed experiences! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER. However we would like to apologize for the inconveniences mentioned and will follow up your comment within the team. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Andreas Keese General Manager
ホテル ザッハー ウィーンのGeschäftsführer、Head of Serviceからの返信
2024年8月29日に返信済み
Dear Reviewer, Thank you very much for your wonderful review and your detailed experiences! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Andreas Keese General Manager
ホテル ザッハー ウィーンのGeschäftsführer、Head of Serviceからの返信
2024年6月17日に返信済み
Dear Reviewer, Thank you very much for your wonderful review and your detailed experiences! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Andreas Keese General Manager
ホテル ザッハー ウィーンのGeschäftsführer、Head of Serviceからの返信
2024年5月14日に返信済み
Dear Reviewer "todokichi123", Thank you very much for your wonderful review and your detailed experiences! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Andreas Keese General Manager
ホテル ザッハー ウィーンのGeschäftsführer、Head of Experienceからの返信
2023年10月7日に返信済み
Dear Reviewer "Footprints811653", Thank you very much for your wonderful review and your detailed experiences! I will be happy to forward your kind words to my team. It is wonderful to hear that you enjoyed your stay at the SACHER to the fullest. It would be our pleasure to welcome you back to the Hotel Sacher Wien soon. Please do not hesitate to contact us at any time if you have any questions or wishes. Until then, we wish you all the best! Kind regards, Andreas Keese General Manager
Dear Oscar P,
thank you so much for your kind interest in Sacher and please allow me to answer you in English.
Unfortunately our Original-Sachertorte is not gluten free, but it is of great importance to us to offer our valued hotel guests gluten free cakes and products of the highest quality. I can assure you that we can arrange you many gluten free alternatives, also for breakfast lunch and dinner.
Please be so kind and get in contact with our guest relation manager before your arrival that he can prepare a personal and bespoken arrangement for you.
Our team and I would be delighted to welcome you as our guest at the Sacher in the future.
With kind regards from Vienna,
Eva Gürtler
Quality Assurance Manager
Dear Expat Vacations,
Thank you very much for your question. We do have various connecting possibilities for our rooms and suites, also within different room categories. Just let our reservations team know your preferences and we will find the perfect connecting option for your stay.
We look forward to welcoming you soon to the Sacher!
Kind regards,
Your Sacher Team