Dear Moritama, Warm island greetings from The Residence Bintan! Thank you for taking the time to write this review for us on this platform, we appreciate your time. Your gracious words highlighting our serene surroundings, spacious room, numerous on-site activities, relaxing infinity pool and sumptuous culinary offerings are well-received. We look forward to welcoming you back to our Residence again, thank you for spending your holidays with us. Island Regards, Rajeev Paul
Dear 2007uf0011, Selamat Sore from The Residence Bintan! Many thanks for posting your fantastic review here, we are delighted to read about your stay experience. Our deluxe sea view villas with private pool are perched amongst the tall tropical trees, surrounded by natural rock formations and offers you with the magnificent views of the South China Sea. Great to learn that you enjoyed the floating breakfast tray with the stunning views in and around your villa and that you found our overall cleanliness quite good. We believe in reflecting value for money concept in our offered products and services, glad that you felt the same throughout your stay. Thank you very much for appreciating our quality service, we look forward to welcoming you back soon. Island Regards, Rajeev Paul Operations Manager
Dear nizinde, Selamat Pagi from The Residence Bintan! Many thanks for posting your review here, we are pleased to hear about your experience with us. Your elaborate review highlighting our secluded location, spacious room, warm hospitality, bicycle concept, and rise and fall of the sea level are very well-received. We would like to acknowledge your feedback on our overall room cleanliness, breakfast service, and culinary offerings, rest assured we will definitely look into it with our utmost attention. We look forward to serving you again, thank you for spending your holiday with us. Terima Kasih! Rajeev Paul Operations Manager
Dear Seaside809889, Warm island greetings from The Residence Bintan! Thank you very much for your detailed review of our offered services and products here in this forum, we are pleased to hear from you. We are very much delighted by the fact that you were able to enjoy the favorable weather conditions and natural surrounding of our resort. Rise and fall of the sea level have become a great spectacle for all of our guests, glad that you were able to experience the same. Your complimentary comments with regard to our spacious rooms, professional team, picturesque infinity pool, and other small gestures that made your stay comfortable with us are very well-received. We wish you a pleasant weekend ahead and thank you for staying with us. Terima Kasih! Rajeev Paul Operations Manager
Dear ShunichiM11, Selamat Sore from The Residence Bintan! Thank you so much for summarizing your stay experience, we are pleased to see your review here on TripAdvisor. We highly appreciate your rating on our offered services and facilities, this will definitely allow us to strive in certain aspects. We are located on the East Coast of Bintan island and often associated with words well-mentioned in your brief summary. Your appreciative words with regard to our in-vehicle amenities, well-kept facilities, bicycle concept, and serene environment are very well-received. Our culinary team will be delighted to hear about your praise and great to learn that you liked our small delicacies delivered by our team every evening to your room. Thank you again for staying with us, and we look forward to serving you soon. Island Regards, Rajeev Paul Operations Manager
No, it doesn't but u can request for it to be sent to your room. I did that recently . The resort is very accommodating with all their guests' requests.
Hi Amelia, I’m sorry I have only just seen this. From my experience, the nearest shopping centre is in Tanjung Pinang. It’s about 40 minutes from The Residence. There are lots of smaller shops to get supplies, in the nearest town, which is about 10 minutes away. There’s a 7/11 and other shops as well. It’s a bit late, but I hope you enjoyed your time there. Thanks, Greg.