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Dear kavalier_arthur, Thank you for your review. We are pleased to see you enjoyed your stay and found our location convenient. We hope to welcome you back on future travels. Best regards, Chris
Dear ohno2018, Thank you for taking a moment to share your experience. I was disappointed to read that you left the hotel with a feeling of not being valued and apologise that we have not met your expectations as a Diamond Hilton Honors Member. We certainly value your loyalty and take on board your feedback. I’m sorry that we could not provide an upgrade on arrival as all of our higher category rooms and suites were fully booked the night of your arrival. We look forward to welcoming you back on the 19th February and I am pleased to advise we have upgraded you to a suite. Please do not hesitate to contact me if I can be of any further assistance in the meantime. Kind regards, Chris Partridge General Manager
Dear warldtraveler, Thank you for your review. We are pleased to see you enjoyed your stay and found our location convenient. We hope we may welcome you back on future travels. Best regards, Chris
Dear Trek22989762163, Thank you for your review. I note that you found the hotel handy for the station, airport and shopping and also enjoyed breakfast. Best wishes, Chris
Dear Trail22669684291, Thank you for your feedback. We are pleased you enjoyed your stay and found our location convenient for exploring our beautiful city. We hope to welcome you back in the future. Best regards, Chris