Hi shioirimama Thank you for taking the time to review our hotel. I am delighted that you found our hotel to be conveniently located (and easy to find!) and you enjoyed your time with us! We appreciate your feedback and look forward to welcoming you back when you next visit Cairns! Kind Regards, Leissa Prouchandy Guest Experience and Loyalty Manager
Hi Daydream811133 Thank you for taking the time to review our hotel, I am pleased that you found the hotel to be conveniently located for your time in Cairns. We appreciate your comments regarding the concierge, I am sorry there was some issues with the delivery of a package to your room during your stay, and this was not handled very well by our team, I will follow this up and address with them accordingly. Thank you once again for your review, and I hope we have the pleasure of welcoming you back again when you next visit Cairns. Kind Regards, Leissa Prouchandy Guest Experience and Loyalty Manager
Hi Tokoron3122 Thank you for taking the time to review our hotel, we appreciate your feedback. Cairns does not have a beach located within walking distance of the CBD, and our rooms are advertised as Harbour View, as they have views of the Trinity Inlet and Harbour, I am sorry this was not explained to you correctly at the time of booking. I am pleased that you found the room to be clean and spacious, and you enjoyed being close to the shops and other amenities within the CBD. Thank you once again for taking the time to review our hotel, and we hope that we can welcome you back again when you next visit Cairns. Kind Regards, Leissa Prouchandy Guest Experience and Loyalty Manager
Hi SORAKAR Thank you for review, I am delighted you enjoyed your upgrade to one of our suites! We appreciate your comments and look forward to welcoming you back when you next visit Cairns! Kind Regards Leissa Prouchandy Guest Experience and Loyalty Manager
Dear MITSUHIRO75, I am delighted you enjoyed your stay with us at the Pullman Cairns International Hotel. Thank you for choosing us! We appreciate your comments about our breakfast and were pleased to see that you enjoyed the variety I very much hope we have the opportunity to welcome you back again in the future. Kind Regards, Janelle Ward Guests Experience Manager
Hi エマッキ,
Thank you for your question! Our breakfast opening hours are:
Monday to Friday - 0600-1000
Sat and Sun - 0630-1000
We look forward to welcoming you!
Kind Regards
Leissa Prouchandy
Guest Experience & Loyalty Manager
Thanks for your question. The best idea is to contact the hotel with your name and date of travel plus the name of the company you booked through.
Regards
Paul