Dear Miamiyim, First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. I am glad that you liked our central location. I am happy that you were able to use our Hotel as a base for your city exploration. I especially would like to thank you for highlighting the attentive hospitality and customer care of our staff. As you experienced it yourself every member of our staff is making it their personal goal to attend to the needs of every guest in the hotel every single day. We drive to make everybody's stay as memorable as we can. Regarding the Opera House, I am really sorry that you can not see watch it during the repair. I would like to inform you, that in the next year you can come back to visit The Hungarian Opera House, because they will finish the renovation. We hope that by the next time you visit us, you will see just how hard we work to make every guest's stay as memorable as we can. Kind regards, Sara Papp
Dear D9243NQ, I can not be grateful enough for the opportunity to read such kind words like yours; let me thank you for your very positive comment posted on TripAdvisor about your stay at our K+K Hotel Opera. We are extremely happy to see that you had memorable time with us and that you were very satisfied with our facilities and services. Thank you very much for highlighting our comfortable rooms along with the cleanliness of the entire property. Let me also thank you for highlighting our great location.We are really proud of our excellent location, near to the most important attractions of Budapest, in the city center with many exciting places within walking distant. Your kind words and compliments are highly appreciated and we hope to see you here again. Best regards, Sara Papp
Dear Sakurako2014, First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. It made me glad to learn from your nice comment that you enjoyed our outstanding location. As you wrote, we are next to the Opera House, near the the metro station of the yellow line. This underground is the oldest in Europe, that is why the government wanted to keep the original look of the stops when renovating them, so they did not build elevators or escalator. However, I totally understand that it cause some trouble when you are coming with big luggage. I was happy to see that you like the room and let me thank you for highlighting the transfer service our hotel provide for the guests. We are also grateful for mentioning the nice option for the early check-in, which is depending on the availability, but we always try to do our best, especially when we know in advance that somebody will arrive earlier than the official check-in time. On the other hand, I do regret that we did not meet your expectations regarding the breakfast. As you can see from the previous guest reviews most of our guests are satisfied with the varied buffet breakfast we offer every morning at our hotel. But I am glad that you liked the delicious bread and the sweet pastries. Thank you again for making us your choice hotel when visiting the wonderful city of Budapest; it would be a great pleasure to welcome you again at your earliest convenience. With kind regards, Sara Papp
Dear HHHFFF81, First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. We appreciate about the high score and we are really grateful for highlighting our excellent location. We do believe this is one of our greatest advantages. It made me happy to learn from your review that you could use our hotel as the base of your sightseeing tour and you was able to use easily the public transportation, and reach many places even by walking. I would also like to thank you for mentioning our delicious and varied buffet breakfast. On the other hand I am sorry you was disappointed about the room. I would like to kindly inform you, that we have 3 room types and they do not have the same size and style. Unfortunately the different reservation sites not always put the correct picture on the confirmation, because they usually use our profile image, which is our freshly refurbished Delux room. However, when you are making the booking, you can always see the right one depending on the room type you choose. All in all I am glad you enjoyed your stay and also I am happy you found our hotel clean and the beds comfortable, so you could sleep well. Let me thank you again for your nice words and for recommending our hotel to the travelers. We truly hope that we will have the opportunity to welcoming you soon again! With kind regards, Sara Papp
Dear Rmtinz, Thank you so much for taking the time to complete a review following your recent stay with us. It made me glad to read that you find our hotel good value for money and that you could take the advantages of our excellent location. We believe this is one of our greatest virtue, because you can reach everything easily and it is also convenient to take the public transportation or sightseeing buses. The areas' of the restaurants and bars are also within walking distant. It made me glad to see that our hotel could live up to your expectations and you had an excellent stay with us. Thank you very much for being a loyal customer and we hope, we will have the opportunity to welcome you back in our Hotel in the future! Best regards, Sara Papp Front Office Manager
The hotel provided an excellent private taxi to the Airport for 9400 Hfl (about £27). Nice driver, who spoken decent English (our Hungarian is not good!)
