Hi CairnsMarina, Greetings from the DC City Center and thank you for sharing your review. It's wonderful to know that our hotel's unbeatable convenience allowed for easy access to the metro and everything DC has to offer, though we regret that your room fell short of expectations. We take great pride in the clarity with which we describe our accommodation, including both photos and square footage, and we hope that there were no surprises when you first settled in. Welcoming you again would be our delight and we hope that possibility is something you will consider. Until then, we wish you safe travels. Always with care, Bernadette Perry, Guest Services Director
ポッド DC ホテルのFront Office Manager、SamanthaM-PodDCからの返信
2019年12月7日に返信済み
randoneur01, Thank you for taking the time to provide feedback regarding your experience at Pod DC. I am sorry to hear you had troubles taking the Metro - the yellow line at DCA takes you directly to Gallery Place across the street! I hope you are able to utilize that next time to make traveling a bit easier. As we are located in the heart of the Nations Capital, we have a great relationship with MPD as police presence helps keeps our guests and even non-guests as safe as possible. Thank you for the feedback regarding the noise level from your room. For your next stay, please reach out to me directly so we can be sure to place you in a room that is much more quiet! Thank you for staying with us - we hope to welcome you back! Warm regards, Samantha Miller Guest Relations Manager smiller@podhoteldc.com
ポッド DC ホテルのFront Office Manager、SamanthaM-PodDCからの返信
2019年11月26日に返信済み
hiro_jp19, Thank you for taking the time to provide feedback regarding your stay at Pod DC. While I am happy you connected with the Pod Squad, enjoyed our location, and found your room to be clean, I am disappointed you did not enjoy the Pod experience. As a Microhotel, our rooms are efficiently designed to allow our guests to maximize the space provided by utilizing the under bed storage, cubby space, and wall hooks. While our rooms are efficiently sized and priced, we strive to provide a clean, comfortable space in a great location so our guests can spend their time and money exploring the wonderful city. I am sorry to hear that you did not like this concept. Should your travels bring you back to DC, we would love for another opportunity to welcome you back. Thank you for providing your feedback to allow us to continue to create the best guest experience possible. Warm regards, Samantha Miller Guest Relations Manager smiller@podhoteldc.com
ポッド DC ホテルのFront Office Manager、SamanthaM-PodDCからの返信
2019年6月29日に返信済み
Loreley507, Thank you for taking the time to review Pod DC! I am happy to hear you enjoyed the location and decor of the hotel. I would love to speak with you further to discuss how we can turn your four star experience into five stars - would you please reach out to me directly at smiller@Podhoteldc.com ? Thank you for staying with us - we hope to welcome you back! Warm regards, Samantha Miller Guest Relations Manager
Thank you for your feedback on Pod DC. I am disappointed that the noise was a bother to you. Unfortunately our amazing downtown location can sometimes come with a bit of noise. Should you visit us again, please do not hesitate to ask for a white noise machine, ear plugs, or a quiet room which we can do our best to accommodate with. Thank you for staying with us and I hope to welcome you back again in the future. Regards, Jon Porcello General Manager
Hello, please find the current breakfast offerings are grab and go options such as coffee, lattes, pastries and breakfast burritos. You can check out the menu on the Crimson DC website.
