Dear rarara2015, Greetings from Fairfield by Marriott Kathmandu! Thank you for your kind feedback. We are glad to hear that your overall experience was positive. Your concerns regarding staff responsiveness, room size, breakfast variety, and Marriott Bonvoy points have been noted and forwarded to the relevant departments for immediate action. We sincerely apologize for any inconvenience and hope to have you for a flawless experience in the future. Kind Regards, Neeraj Lumb Hotel Manager Fairfield by Marriott Kathmandu
Dear 3250kw, Thank you for your kind words and for taking the time to acknowledge our efforts. We are delighted to hear that our cleaning standards, amenities, and staff service met your expectations. Your satisfaction is our top priority, and your feedback is invaluable in helping us maintain and improve our service quality. We eagerly anticipate the opportunity to welcome you back in the near future. Kind Regards, Neeraj Lumb Hotel Manager Fairfield By Marriott Kathmandu
Dear Guest, Greetings from Fairfield by Marriott Kathmandu!! We appreciate you taking the time to write us a review. It is a delight to hear that you enjoyed our city center location in Thamel and the hospitality of our associates. Fairfield by Marriott Kathmandu is a select-service hotel and we aim to provide you with a comfortable, balanced and convenient stay. We apologize for any inconvenience you might have faced during your stay with us, and please do contact us if there is anything we can do to make it better. It was a pleasure to have you stay with us and we look forward to welcoming you soon. Regards, Vivek Sharma Hotel Manager Fairfield by Marriott Kathmandu
Dear YacchanAmarone, Greetings for the day! Thank you for choosing to stay with us and taking out your valuable time in writing this feedback on your recent stay at the hotel. Its great to know that you loved the over all services at the Kava restaurant and other areas. Fairfield by Marriott Kathmandu is a modern hotel and is centrally located with close proximity to business district, shopping mall and entertainment and happy to know that the location of the hotel was useful to you. We have noted your feed back on the room size, air conditioning and lounge facilities, obviously can do much with the room size but we will certainly look into the air conditioning and your preferred drinks. Thank you once again for the feedback and we look forward to welcome you back in near future and make sure with my team and myself we will make your stay a memorable one. Warm Regards, Sanjeev Mandal Hotel Manager
Dear Raphael,
As a Marriott Titanium elite member, when you book a room in the hotel, you are entitled to a breakfast and can have one more guest with you; regardless of the rate you book in.
We hope this answers your question.
Regards,
Fairfield Kathmandu Team.
