Royal Penguin Boutique Hotel & SpaのManager、Yulia Gからの返信
2018年11月27日に返信済み
Dear Guest Thank you for your kind feedback and for making our hotel your home away from home. We are the most happiest whenever we get to hear that our guest enjoys their stay being comfortable in their rooms. We do take special care in providing the best services for all our guests throughout their stay. We are glad you loved the hotel and the high levels of service. When you stay at our hotel no request is unreasonable and un-organised. Glad to know that we were able to assist you during your kathmandu visit. We will be waiting you in the future to serve again :) Warm Regards Mingma Sherpa Royal Penguin Boutique Hotel & Spa Team
Royal Penguin Boutique Hotel & SpaのManager、Yulia Gからの返信
2016年8月9日に返信済み
Dear Guest Thank you very much for your wonderful review, It was truly our honor to have you here with us and definitely will love to have you back with all pleasure. We always attempt our best for all guest satisfaction and to make their stay remarkable and pleasant. Our team always strive to make comfortable to our honorable guest and make them feel home away from home. Sorry for the any inconvenience caused during the stay. It was a great pleasure and honor to have you in our hotel, See you again :) Warm Regards Mingma Sherpa Royal Penguin Boutique Hotel Team!
Royal Penguin Boutique Hotel & SpaのManager、Yulia Gからの返信
2015年1月20日に返信済み
Dear Guest, Thank you for your review about your stay. Our team always works hard to come up to dear guest expectation so as to satisfy their small details need and requests. Our hotel is very centrally located in the heart of the Kathmandu offers both comfort and convenience making it an ultimate address for both leisure and business travelers. Thank you for highlighting our central location. As you have noticed,our hotel is located at the perfect location of town. There is easy access to Swyambhu, Kathmandu Durbar Square and the main city via taxis and the location does offer the hotel a calm and serene atmosphere. We offer a various set of interesting and crazy activities in our special menu "CRAZY MENU" where you can find unusual offers like smashing the dishes, zoo & country flags in room and many more.We always do our best to keep our quality on a relevant level. We try our very best to satisfy needs of our dearest customers. To make our guest stay truly memorable we decorated the whole area of our hotel with installations from South Korea, Singapore, Honk Kong and Indonesia. Our Crystal spa and wellness is specially designed for our guests for fun and relaxation. The spa features sauna, steam room and aroma bath, three massage and beauty rooms and a hair salon with manicure and pedicure. We will be more than happy to serve you again with pleasure. We are looking forward to your visit again in Royal Penguin Boutique Hotel & Spa 2. Warm regards Royal Penguin Boutique Hotel & Spa 2 team!
We had a friend help us. Tbh it's very chaotic and confusing. They held up a sign for our name but you'll have many cab drivers rushing to take you and they may be aggressive. Be careful with tipping. We had four people help us but only one driver, it was just his buddies who all begged for tips. We ended up giving them some money but they pushed for more. You can give them a little bit if you want but don't let them push you into it. Our friend flat out told us not to tip them at all. Don't tip the driver until you get to the royal penguin. And when you return to the airport, just have the hotel call you a taxi since it's way cheaper.
There is a pre-paid taxi stand right outside the terminal. Very efficient. It's 700 Rupees to any place in or near Thamel (where the hotel is located). Its the easiest way to get there.
Yes, Although we didn’t stay in penthouse suite I believe all the rooms are non smoking. However, if you look at their website it says they do have a smoking room in the hotel for smokers to use.
The hotels are affiliated. Yes rooms look the same. My booking was for Royal Penguin hotel. On arrival asked where the lounge and gym were to be told down the road at sister hotel, we had no time for a visit to other hotel so can offer the penguin. I give this a 3 star but thought we booked 5 star. Situated on busy road and not quiet till after midnight. Both are close to eating places. Our hot water for showering was warm. Perhaps the sister hotel is better.
