Dear nyutaka, Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel. Your comments have been shared with the Team here. First, please accept our sincere apologies for this inconvenience that you may have caused. We are in the process of testing a few renovated mock up rooms before embarking on a larger scale renovation in the near future and we look forward to keep all our many regular guests informed of the progress accordingly. I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location. Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com
Dear Getaway57518035422, Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel. Your comments have been shared with the Team here. We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit. As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok. We have carried out an extensive programme of modernisation to the Public Areas and all Guest Rooms have been recently equipped with new mattresses and state of the art Television Sets. I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location. Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com
Dear Chatchai M, Thank you for posting your Review on Tripadvisor concerning your recent stay at our Hotel. Your comments have been shared with the Team here. We are very glad that we have been able to make your stay enjoyable and hope that you will stay with us again – and that I shall have the pleasure of meeting you on your next visit. As you will have seen, our location is superb – right in the middle of the best selection of Shopping in all of Bangkok. We have carried out an extensive programme of modernisation to the Public Areas and all Guest Rooms have been recently equipped with new mattresses and state of the art Television Sets. I do hope that you will stay with us again and be able to enjoy our completely reborn Hotel as well as its unrivalled location. Thank you once again for posting your Review and If I can be of any assistance to you in the future please do contact me on nunnicha@arnoma.com
Dear Adventurer811042, Thank you for posting your Review on Tripadvisor regarding your recent stay with us. I have noted the areas where we have failed to meet your expectations and your comments have been passed to the relevant Department Heads to discuss with their Teams to ensure improvement. We have recently completed a major modernization programme for all Public Areas and have just started with the Guest Rooms – all Guest Rooms have so far been equipped with new mattresses and new, state of the art Television sets. We are also investing heavily in Team Training and Service Delivery Levels as well. Our location, right in the centre of Bangkok’s best selection of Shopping is superb, and we try to offer affordable prices. We try hard to ensure that our Guests enjoy their stays with us. I hope very much that you will pay us another visit later this year or next and hope that I shall have the opportunity to meet you. Please do contact me direct on nunnicha@arnoma.com when planning any future visit to Bangkok. Thank you, and once again for posting your Review as it is vitally important that we see ourselves as our Guests see us.