Dear Traveler810606, Thank you for your review, it is great to hear such positive comments regarding your stay. I am pleased that your guestroom, our cuisine, service and facilities contributed toward a memorable trip. We hope to have the opportunity to welcome you back on any future trips to Chiang Mai. Sincere regards, Rajat Chatterjee General Manager
Dear Rarara2015, Thank you for taking the time to review our hotel and sharing your feedback. Your feedback is also very valuable to us as we are continually aiming to elevate every aspect of the experience we offer our guests. Your comments will help us achieve this. We hope to have the opportunity to welcome you back on any future trips to Chiang Mai. Sincere regards, Rajat Chatterjee General Manager
Dear Charmant-trip, Thank you for taking the time to share your feedback with us. I sincerely apologize for any inconvenience you may have experienced during your stay. It is always our goal to achieve a 5-star rating, and I regret that we did not meet these expectations this time. We appreciate your recognition of the quality of our hotel’s offerings. This acknowledgment is greatly valued as we continuously strive to enhance our services and facilities. I would like to clarify that our club lounge has been operational since early February 2024. Furthermore, I am pleased to inform you that the renovation of all areas of the hotel is now complete, and all facilities are fully functional. Your feedback is crucial to us in our ongoing efforts to provide an exceptional experience for all our guests. We hope to have the opportunity to welcome you back soon, ensuring a stay that not only meets but exceeds your expectations. Thank you once again for your valuable insights. Please do not hesitate to contact us if there is anything further, we can assist you with. Warmest regards, KULDEEP BISHT Director of Rooms and Revenue Strategy. kuldeep.bisht@marriott.com
Dear kuroshibainu,
Thank you for your inquiry. We have a non-smoking room for Espace Studios, however, we do not have twin beds. For this type of room we only have a king double bed.
Please feel free to contact our reservation team for your reservation.