Dear eric2013, Thank you very much for selecting Imm Hotel Thaphae as your preferred hotel during your recent trip in Chiang Mai. We very much appreciate you taking the time to share your feedback with us, as your comments are valuable to assist us in our continuous efforts to improve our product and services in the future. Regarding the mentioned matter of cleanliness and service, we have take a good noted and it is our aim to respect the delicacy and sensitivity of each of our guests. Getting a good cleanliness and hygiene are essential to any hotel experience. We regret that we were not made aware of the inconvenience that may have been caused during your stay, as it would have been our pleasure to change your room to an alternative floor should we have been notified of the concern. We do hope to have the opportunity to arrange for you the room that would more suitable to your comfort on your next visit with us. Again, Thank you very much and we look forward to welcoming you back to Imm Hotel Thaphae again in the near future. Please contact me directly for arrange your accommodation with a special rate offer. Kind regards, Darunee S. General Manager gm@immhotel.com
Dear eric2013, We would like to thank you very much for staying at Imm Hotel Thaphae and we appreciate you taking the time to share the experience of your recent stay with us. We are delighted to learn that you had a memorable stay and so much enjoyed our accommodation, hotel’s convenient location as well as the hospitality and service of our staff. Your kind compliments will be shared with all our team for further encouragements to continue in their dedicated efforts to provide the high standard of service to meet and go beyond our guest’s expectations. Please allow us to arrange for your accommodation on your next visit with us and kindly contact us directly at your earliest convenience. Looking forward to the pleasure of welcoming you back at Imm Hotel Thaphae again in the near future. Kind regards, Darunee S. General Manager gm@immhotel.com
Dear Don D, Thank you very much for selecting Imm Hotel Thaphae Chiang Mai as your choice of accommodation whiles you visiting Chiang Mai. It was truly our pleasure to serve you. We truly delight to hear that you had a pleasant time during your stay and enjoyed wondering around our location and area nearby the hotel. You said that our hotel is ‘ Great location and very kindly staffs ’ – what a kind word! Well, others might think this is sound too good to be true so we must say that we just would like to be ‘the right choice’ for travelers. We confident to say that our hotel is suitable for whether business or leisure visits, solo traveler, couple or family trip. Which our hotel provide the high standard of accommodation, service and perfect location. We much appreciated your though of returning stay at Imm Hotel Thaphae Chiang Mai. We would be more than happy to welcome you back and look forward to serving you again in the near future. Please contact me directly for arrange your accommodation with the better rate offer for our returning guest. Kind regards, Darunee S. General Manager gm@immhotel.com
Dear Sir/Madam, Thank you for taking the time to provide feedback regarding your recent stay at Imm hotel Thaphae. I was delighted to read that you enjoyed your stay with us and so pleased that you took time to share this with Tripadvisor’s readers. It was particularly pleasing to read that you sanctification with our accommodation and our service from the staff. Whenever you travel to Chiang Mai, we would be truly happy to welcome you back to Imm hotel Thaphae at anytime. Please contact us directly to arrange your bookings and for the very special rates for our repeat guests! Look forward to seeing you again soon. Kind Regards, Darunee S. General Manager gm@immhotel.com
Dear Roin M, We would like to thank you very much for staying at Imm Hotel Thaphae and we appreciate you taking the time to share the experience of your recent stay with us. We are delighted to learn that you so much appreciated our hotel’s convenient location, within walking distance to shopping, restaurants and entertainments, as well as the warm hospitality and personalized service of our staff which made your stay with us such an enjoyable experience. Your kind compliments will be shared with all our team for further encouragements to continue in their dedicated efforts to provide the high standard of service to meet and go beyond our guest’s expectations. Whenever you travel to Chiang Mai, we would be truly happy to welcome you back to Imm hotel Thaphae, and should we be of any further assistance to you for your return visit please to not hesitate to contact us directly for arrangements. Our Team look forward to the pleasure of being at your service again at Imm Hotel Thaphae in the near future. Kind regards, Darunee S. General Manager
Dear SaintAuro,
Yes, we provide laundry service. You can find a laundry bag with price list in your room.
We also have self laundry service (laundry machine & dryer) on the 4th floor of the building.
If there is anything I can be at your assistance, please feel free to contact me at any time.
Wee