Aurora Premium - A Lifestyle HotelのOwner、Aurora Premium Operations Managerからの返信
1 週間前に返信済み
Dear Freedom09780102024, What a wonderful review to read, thank you so much for your effusive comments, and I am so pleased that you very much enjoyed the hotel and the service from our team members. It means a lot to us to have this recognized and acknowledged. We very much look forward to welcoming you back in the near future for many more memories with us. Best regards, Enzo Nguyen General Manager
ベトナムの友人の結婚式に行くために、式前々日と式終了後に利用しました。とても便利な立地で、部屋もとても清潔で綺麗でした。何より、ホテルの人達がとても親切です。一緒に宿泊した友人の誕生日を伝えていなかったのにもかかわらず、朝食の時にサプライズでお祝いをしてくれました。また、ベットタイプの変更やマッサージの時間変更など、すぐに対応してくださり、とても感謝しています。また、再度チェックインした時には、『well come home』とベットにデコレーションされていて感激でした。とてもすばらしいハノイ旅行になりました。また利用したいです。友人も次も絶対利用すると言ってます。
Aurora Premium - A Lifestyle HotelのOwner、Aurora Premium Operations Managerからの返信
1 週間前に返信済み
Dear our value customer, Thank you very much for taking the time to write such a wonderful 5* TripAdvisor review and for sharing your positive comments with other travelers. I am overjoyed that you found our accommodations to be ideal for your needs, including the breakfast, the rooftop, and beds. Above all, I appreciate you taking the time to mention our hardworking team. Your kind words were shared and the entire team, and they were all overjoyed to learn that they had contributed to your memorable stay! Thank you so much for your wonderful review of Aurora Premium Hotel & Spa. I hope to see you again soon! Best regards, Enzo Nguyen General Manager.
Aurora Premium - A Lifestyle HotelのOwner、Aurora Premium Operations Managerからの返信
3 週間前に返信済み
Dear GrandTour53443001791, Thank you so much for taking the time to leave us such a wonderful review following your recent stay with us at Aurora Premium Hotel & Spa I am delighted to hear that this special visit met all your expectations. It certainly was our utmost pleasure to look after you! Our sincere thanks for your kind words and strong recommendation. The team and I truly look forward to welcoming you back "home" to Aurora Premium Hotel & Spa in the near future. Kindest regards, Enzo Nguyen General Manager.
Aurora Premium - A Lifestyle HotelのOwner、Aurora Premium Operations Managerからの返信
3 週間前に返信済み
Dear Vacation4070236, Thank you for taking the time to post this lovely review. I am delighted to read that you had a wonderful stay here, and you enjoyed every aspect of your time in residence with us. We look forward to welcoming you back to the hotel very soon for many more wonderful moments. Warmest regards, Enzo Nguyen General Manager
Aurora Premium - A Lifestyle HotelのOwner、Aurora Premium Operations Managerからの返信
3 週間前に返信済み
Dear Fearless42246533885, Thank you for taking the time to leave us such a lovely review, following from your stay at Aurora Premium hotel & spa. We are very pleased to read that you had a memorable stay, and you found our hotel and staff very much to your satisfaction. We take exceptional pride in our small but noticeable touches, and so I am thrilled that these were well-received. It is with best wishes, and hopes, that we will have the chance to welcome you back again on a future visit to Hanoi. Best regards, Enzo Nguyen General Manager.
Dear Sarah,
Thank you for your interest in our hotels!
As you concerned about the different between 2 locations:
First, both is located in the Old Quarter area and here is some feature of each:
Delicacy Hotel & Spa:
- Located on the bustling street of Dinh Ngang with neoclassical design and sophisticated detailing
- From here, it takes only 1 min walk to the train track, 7 mins to the train station, 10 mins to the Ho Chi Minh mausoleum, ...
- With 28 comfy and modern rooms, our decor features black, charcoal and grey
Delicacy Central Hotel & Spa:
- Located on Hang Be street – the heart of Hanoi with walking distance to various popular tourism destinations. The 50 spacious rooms are designed with a contemporary outlook and furnished with five-star standard of amenities
- Inspired by the simplicity and modern dedication, our decor theme features bright color blocks namely white, yellow, orange and contrasting with shades of dark colors of the other one
