Dear sillypiffer, We very much appreciate your comments regarding your stay at the ibis Saigon Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our colleagues as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc DUPUIS General Manager
Dear 246megumia, We very much appreciate your comments regarding your stay at the ibis Saigon Airport. We are happy to read that you had a pleasant stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Please rest assured that I have shared your feedback with our team, this feedback has served as an encouragement to all of our contributors. Thank you again for sharing your experience and we hope your next trip will be as pleasant as the previous ones. Sincerely, Marc DUPUIS General Manager
Dear den2016, We very much appreciate your comments and we are happy to know that you have a pleasant stay with us. Positive feedback from satisfied guests and knowing that we adapt to your expectation is our great reward. We will make sure to share this with our Management and Operation team for more improvement in our services. Thank you again for sharing your experience and we hope your next visit at ibis Saigon Airport will be better than the previous one. Sincerely, Marc DUPUIS General Manager
Dear osamudouno, We very much appreciate your comments regarding your stay at the ibis Saigon Airport. Kindly allow me to express my sincerest apologies for the mistake of our colleagues in welcoming you. This issue is not reflecting our usual quality of service and rest assured we already retrain our team on this matter to ensure it will not occur in the future. Regarding your breakfast, I have shared your comment with our F&B Manager and Executive Chef, your review is a big concern for us. Besides many locals dishes for Breakfast, our Bistro by Oopen restaurant is well-known with breakfast buffet at an affordable price that we make sure can meet your needs and hope you will try it in your next visit at ibis Saigon Airport. Once again I am sorry about all the issues you have encountered during this stay and I hope you will give us another chance to serve you in the near future. Sincerely, Marc DUPUIS General Manager
Hello polo568, thank you for reaching out to us. If I understand well you will be coming at 6AM on 20 November and check out at 11PM on 23 November. Please place your booking via our official webisite or you can send us a request email through our reservation email then we can assist you better. We look forward to hearing from you soon.
Hi.. we had a similar layover at SGN airport and stayed in the ibis hotel.
Yes we applied for and received a online visa.. this is mandatory to exit the airport.
We had some small issues re- entering the airport security (passport checks) as our layover was only 6 hours
After a quick Google search, using the following search terms, “connecting rooms Ibis Saigon airport,” I was able to learn that, indeed, the hotel does have connecting and adjoining rooms.
Further, I messaged one of the staff at the hotel and got this response, “ Yes, they have. But usually not open to sell. You can request by sending email to Reservation team.
They usually call it Studio Queen. It’s two standard room. One is living room, 1 is bedroom. You will have 2 bathrooms.”
It's very easy to walk from the Ibis hotel to airport IF you know the way.
It's around 5 minutes walk.
For the first time, it's better to take the free hotel shuttle bus and at Ibis the hotel personnal will show you how to go.
