Silverland Ben ThanhのGuest Services / Front Office、Khoi Dangからの返信
2025年1月8日に返信済み
Ben Thanh xin chao Maps44282080674, Thank you so much for your wonderful review! We’re overjoyed to hear that you had such a memorable anniversary with us, and it’s fantastic to know that our hospitality, location, and customer service made your stay truly special. It’s especially heartwarming to hear that Nancy and Tracy were able to make a positive impact during your visit. We’ll be sure to pass along your kind words to them. We can’t wait to welcome you back for another unforgettable experience. Thank you once again for choosing us, and we look forward to your next stay! Warmest regards, Khoi Dang (Mr.) Executive Assistant Manager
Silverland Ben ThanhのGuest Services / Front Office、Khoi Dangからの返信
2025年1月8日に返信済み
Ben Thanh xin chao Sightsee43176679520, Thank you so much for your amazing review! We’re thrilled to hear that you felt our service exceeded even luxury hotel standards. Our team works hard to provide exceptional experiences for our guests, and we’re so grateful for your kind words about their efforts. We’re also happy that you enjoyed our prime location. It was truly our pleasure to assist you, and we’ll make sure to share your compliments with Diem and Ashley, who will be delighted to hear your feedback. We can’t wait to welcome you back and provide you with another fantastic stay! Warm regards, Khoi Dang (Mr.) Executive Assistant Manager
Silverland Ben ThanhのGuest Services / Front Office、Khoi Dangからの返信
2025年1月8日に返信済み
Ben Thanh xin chao Sunshine13002605033, Thank you so much for your great review! We’re delighted to hear that you enjoyed our convenient location, especially with the newly opened metro station right in front of the hotel. It’s wonderful that you found the area to be perfect for sightseeing, even though some of the nearby restaurants may be on the pricier side. We truly appreciate your feedback regarding the bathroom, and we will look into improving the water flow issue. We’re also glad you enjoyed the cleanliness of your room and the amenities provided. It’s great to hear that you were able to explore the local area and enjoy delicious pho and banh xeo! We look forward to welcoming you back and hope to provide an even better experience next time. Warm regards, Khoi Dang (Mr.) Executive Assistant Manager
