プルマン サイゴン センター ホテルのGuest Services / Front Office、Dieu Anh Nguyen Damからの返信
2024年12月25日に返信済み
Dear Kara, Warmest greetings from Pullman Saigon Centre! Thank you for your amazing review! We’re thrilled to hear that you had a wonderful stay with us. Your feedback inspires us to continue providing exceptional service and experiences for all our guests. We can’t wait to welcome you back for another memorable visit! Yours sincerely, Nguyen Dam Dieu Anh Assistant Guest Experience Manager
プルマン サイゴン センター ホテルのGuest Services / Front Office、Dieu Anh Nguyen Damからの返信
2024年9月16日に返信済み
Dear kkpa_3, Thank you for taking the time to share your experience. We appreciate your feedback and are glad to hear that you enjoyed room design, and the breakfast. We also take your comments about pillows seriously and will work to address this to improve our services. Your satisfaction is important to us, and we hope to have the opportunity to serve you better in the future. Yours Sincerely, Nguyen Dam Dieu Anh Assistant Guest Experience Manager
Dear haji0707, On the behalf of the hotel, I would like to thank you for choosing Pullman Saigon Centre as your preferred accommodation in Saigon as well as the time taken to share your experience with us. It is always our great pleasure to receive positive feedback from you. I will definitely share your valued comments with our team members. This is an inspired motivation for all of our connectors in the journey of providing your best playground. We hope to welcome you back to our lively city soon! Warm regards, Dinh Van Luu Guest Experience Manager
Dear J6089HF, On the behalf of the hotel, I would like to thank you for choosing Pullman Saigon Centre as your preferred accommodation in Saigon as well as the time taken to share your experience with us. We are glad to hear that you did enjoy your stay with us. However, I sincerest apologize for your unpleasant experience regards to the smoking room request. Please rest assured that we have taken serious note of your valued comments and we will strengthen our focus on our training in these specific areas. I would much appreciate if you could share with me more details of the concerned areas through my email at H7489-QM@accor.com I am looking forward to hearing from you. Also, I do hope that you will give us a chance to make your next stay will be memorable. Warm regards, Dinh Van Luu Guest Experience Manager
Dear papablack2016, Thank you for your wonderful review of your recent stay at the Pullman Saigon Centre. I will be very glad to share your kind words with the team. You may for your next stay be interested in our suite rooms as they are equipped with Japanese toilets and bathtubs. We look forward to welcoming you back soon. kind regards, Janine Taylor Hotel Manager
I don't think this hotel provides roms with balconies. But to be sure, you better give thème a phone Callas or write an e.mail. for sure you would ger an appropriate answer.
