Dear valued guest, Thank you so much for your recent stay with us. It is our pleasure to host you at our hotel. We appreciate your comments provided and we will continually improve our service and products. Looking forward to welcome you again with our latest service and products. Sincerely, Hotel management team
Dear valued guest, We are very sorry about the inconvenient stay. It is our downfall that we have not informed in advance. We thank you so much for your feedback and the comments provided. We will constantly improve our service and products. Looking forward to welcome you with our latest and updated service. Sincerely, Hotel management team
Dear Shoko I, Thank you very much for your wonderful words & patronize, I will make sure to pass it to the team. Thank you so much for recommending us, there is nothing that can top a guest’s recommendation. Please visit us once again in the near future to experience our new F&B offerings & latest products. And thank you once again for your delightful comment. Yours sincerely, Dirk Bansemer
Dear Yuji W, Thank you for posting such a fantastic review about your recent stay at Kempinski Hotel Khan Palace. I am so glad to hear that you had a great experience at Kempinski Hotel Ulaanbaatar and I would like to thank you for your lovely words about our Associates, in-room facilities and our F&B outlets. Again thank you for recommending our hotel in Tripadvisor. I look forward to welcoming you back again in the very near future. Yours sincerely, Dirk Bansemer
Dear yajima0, Thank you for sharing your fantastic feedback with us and the TripAdvisor community. We are delighted to read that you were able to enjoy all aspects of your stay with us and that our quality services, location and products have brought you an overall wonderful experience. It is always our great pleasure to be able to welcome back the regular guests and ensuring that the exceptional services that Kempinski proudly presents are delivered consistently at each of our guests' stay. We look forward to welcoming you back in the near future when your next travels bring you to Ulaanbaatar. Yours sincerely, Dirk Bansemer
Dear Mr. Nekhzer,
Greetings from Kempinksi Ulaanbaatar.
We do have an airport transfer service. You could contact our reservations team to request the service.
If you have any questions, please let us know.
Have a great day.
Sincerely,
Marketing Department
Dear guest,
We are sorry for the late reply. We will allow non hotel guests to use our fitness three times a week. If you are interested please reach us thought 94082324.
We are looking forward to hear from you.
Sincerely,
Hotel management team
