Dear Hideomio, Thank you for staying with us and taking the time to give feedback with your detailed experience. Please accept our sincere apologies regarding your unpleasant experience at our hotel during your recent visit. This certainly in not the normal experience at Westin. Your feedback is very important for us, and we strive to provide comfortable and pleasant travel experience to all guests, making everyone felt like home. We would also appreciate the chance to discuss your experience further, investigate and improve about the mentioned case. Please email me directly ken.liushuo@westin.com at your convenience, so I can get in touch with you. Be Well! Be Westin! Ken Liu Resident Manager The Westin Beijing Chaoyang
Dear Curiosity, Thank you for staying with us and taking the time to give feedback with your detailed experience. We are glad to learn that you are satisfied with your recent stay. Your feedback is very important for us, and we strive to provide comfortable and pleasant travel experience to all guests, making everyone felt like home. We would also appreciate the chance to discuss your experience further, investigate and improve about the mentioned case. Please email me directly ken.liushuo@westin.com at your convenience, so I can get in touch with you. Be Well! Be Westin! Ken Liu Resident Manager The Westin Beijing Chaoyang
Dear John S,
Greetings from The Westin Beijing Chaoyang!
Regarding the room amenity you've asked, we do have minibar in our guest room for you to cool the drinks and hope this is what you need.
Should you need any further assistance please contact us at 86-10-59228888.
We look forward to welcoming you soon.
Be Well! Be Westin!
David Ness
General Manager
The Westin Beijing Chaoyang
Dear Stephanie L,
Greetings from The Westin Beijing Chaoyang!
Regarding the airport transportation you’ve asked, our Concierge Team would love to help you with the arrangement.
Well appreciated if you could tell us your flight information and contact us at 86-10-59228888 ext. 8038.
Hope to see you soon. Safe travels.
Be Well! Be Westin!
David Ness
General Manager
The Westin Beijing Chaoyang