Dear aammii3, Thank you for sharing your experience with us. We are delighted to know that you enjoyed your stay and found the hotel's location convenient. It is wonderful to hear you appreciated our spacious gym and the BYREDO amenities provided. Your positive feedback means a lot to us, and we look forward to welcoming you back for another memorable stay soon! Warm regards, Andreas Kraemer General Manager
Dear Compass28750586583, Thank you for your share of a feedback of your stay experience with us. I am delighted to learn of your feedback of your recent stay, in particular of the colonial design of the building, to the True Hospitality extended upon by our most dedicated Team. It will be my pleasure in sharing upon this feedback with them personally in appreciation of their unwavering commitment to the most memorable experiences of our guests. We look forward to a next opportunity in welcoming you home with us, and to delivering to your continued memorable experiences here at InterContinental Singapore. -- Yours sincerely, Andreas Kraemer General Manager
Dear Stay21127277789, Thank you for sharing your delightful experience. We are so pleased to hear you enjoyed the beauty and class of our hotel, as well as our delicious breakfast offerings. It is wonderful that you found a special memento at our souvenir corner—we hope it brings back fond memories of your stay. Your appreciation of our attentive housekeeping team truly means a lot. We look forward to welcoming you back for another pleasant visit in the future! Warm regards, Andreas Kraemer General Manager
Dear Aki197669, Thank you for your kind words. We are delighted to hear that you enjoyed the delicious food and appreciated the attentiveness and hospitality of our team. It is wonderful to know that our breakfast offerings provided a satisfying variety and that you could enjoy your meal in a peaceful atmosphere. Your feedback is truly encouraging and motivates us to continue delivering memorable dining experiences. We look forward to welcoming you back for another delightful stay and meal at InterContinental Singapore! Warm regards, Andreas Kraemer General Manager
Dear Guest, Thank you for choosing us to celebrate your 25th wedding anniversary. We are delighted to have been part of such a memorable occasion and thrilled to hear you enjoyed your stay. Lynn will be especially pleased to know her warm assistance with the eSIM made a difference, and we are glad her Japanese language skills brought you comfort. It is wonderful that our convenient location, hospitable team, and special surprise added to your experience. We can’t wait to welcome you back to Singapore! Warm regards, Andreas Kraemer General Manager
Hello,
Thank you for your question. Yes, children can use the Club InterContinental facilities when accompanied by a parent. However, during evening cocktail hours, children are not able to join this period and an alternative arrangement will be made to dine and enjoy evening snacks. Please check with us at the Club InterContinental Lounge when you arrive at the hotel.
Regards,
Lenny Oh
Director of Rooms
Hello there. Thank you for you question. We will need to review your reservation if the rate that is booked is including or excluding an extra bed. Please get in touch with us at the hotel to make the necessary arrangement.
In the meantime, we look forward to welcoming you and your family to the hotel.
Regards,
Lenny Oh
Director of Rooms
Dear りかま
Thank you for your query and my sincere apologies that your email has not been responded to. You may write to our Reservations team who will be able to assist you:
SINHB-RESVN@ihg.
com
Yours sincerely
Lenny Oh
Director of Rooms