Dear Climber810800, Thank you for taking the time to share your stay experience with us. We are delighted to hear that you and your wife enjoyed the beautiful pool and the balcony room with a view, as well as the warm and friendly service provided by Sufian. We will certainly pass on your kind compliments to him. We are also glad that the special touch with chocolates and fruits added to your celebration. We have taken note of your comments regarding the water availability in the room and public areas, and we will certainly consider this feedback as we continually strive to improve the guest experience. Additionally, we will review your other comments to ensure we address any areas that could enhance future stays. We sincerely hope to welcome you and your wife back to Pan Pacific Orchard, Singapore in the near future. Sincerely yours, Douglas Fernandez Hotel Manager "Graceful Luxury"
Dear kentao95, Thank you for taking the time to share your experience at Pan Pacific Orchard, Singapore! We are truly delighted to hear that Sanjay and Sofia made your early check-in smooth and welcoming. It is wonderful to know that you found your stay comfortable. Our team is dedicated to ensuring that every guest feels valued and well taken care of, and your kind words mean a lot to us. We sincerely look forward to welcoming you back to Pan Pacific Orchard, Singapore! Sincerely Yours, Douglas Fernandez Hotel Manager "Graceful Luxury"
Dear KINGKAZU7777, Thank you for taking the time to share your stay experience with us. We are delighted to hear that you enjoyed your overnight stay at Pan Pacific Orchard during your business trip! It’s wonderful to know that you found the hotel beautiful and appreciated the breakfast offerings. We sincerely look forward to welcoming you back to Pan Pacific Orchard, Singapore, for your next visit. Sincerely Yours, Douglas Fernandez Hotel Manager "Graceful Luxury"
Dear Guide48453854223, Thank you for taking the time to share your experience with us. We are delighted to hear that Sanjam’s thoughtfulness and resourcefulness made a positive impact on your stay. We are heartened to hear that we could accommodate your early check-in and help you feel more comfortable after your long flight. Thank you again for your kind words. We sincerely look forward to welcoming you back to Pan Pacific Orchard, Singapore for another memorable stay. Sincerely Yours, Douglas Fernandez Hotel Manager "Graceful Luxury"
Dear Maps61428737135, Thank you for taking the time to share your stay experience with us. We are glad that we have exceeded your expectations and thank you for your positive feedback on the facilities of the hotel and especially enjoyed out pool and gym. We are also glad to hear that our team have provided you with excellent service and contributed to a fulfilling stay. Rest assured we will share your feedback with our associates. We sincerely look forward to welcoming you back to Pan Pacific Orchard, Singapore in the near future. Sincerely Yours, Douglas Fernandez Hotel Manager "Graceful Luxury"
We had the two room at the end of the hallway, overlooking the pool area. To get from one room to the other we had to cross the hallway (which was no problem). One room had a balcony facing the pool.