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アトランティス ザ パームのGuest Services / Front Office、ATP GuestRelationsからの返信
6 日前に返信済み
Dear Dream38946170574, Thank you very much for taking the time to share your experience on TripAdvisor, it is always a great pleasure to read feedback such as yours and I am thrilled to hear that you enjoyed your visit. We are really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Moreover, we are truly thankful for your appreciation of the genuine hospitality of our staff. Indeed, each member of our team is equipped with professionalism, sincerity and passion to deliver consistent guest’s satisfaction. I will personally extend your kind words to our team, who will be as happy to hear about your experience as I am. Thank you once again and we look forward to welcoming you back at Atlantis, The Palm. Best regards, Guest Relations Team, Atlantis, The Palm
アトランティス ザ パームのGuest Services / Front Office、ATP GuestRelationsからの返信
1 週間前に返信済み
Dear Odyssey809699, Thank you for taking time to share your experience with us. It was a pleasure to read such fantastic feedback in regard to our Imperial Club offering. With benefits worth over AED 3000 per day, we feel it’s the perfect choice for guests seeking additional luxury and comfort. The daily Afternoon Tea and Happy Hour in The Imperial Club lounge are a real hit with our guests, so we’re thrilled to hear that this made your holiday too! We very much look forward to having you with us again in the not so distant future. Best Regards, Guest Relations Team, Atlantis, The Palm.
Dear _O5031XY, Thank you for your review on TripAdvisor. We are happy to know that you have enjoyed your time at Atlantis, The Palm and we will ensure that your experience is shared with the team to continuously motivate them in upholding the highest standard of our products and services. We look forward to welcoming you back soon. Best regards, Guest Relations Team, Atlantis, The Palm
Dear 小山美都, Thank you for taking the time to write about your experience with us on TripAdvisor. We appreciate your positive feedback about the waterpark, the restaurants and overall all facilities. At Atlantis, The Palm, we strive to create amazing experiences and everlasting memories for our guests. Following your feedback, we are glad to learn that we were able to do so. Once again, we thank you for your kind feedback and we look forward to welcoming you back at Atlantis, The Palm. Best regards, Guest Relations Team, Atlantis, The Palm
Dear Icecreamland, Thank you for taking the time to share your review on TripAdvisor. We are glad to know that you had an amazing time at the resort. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I can only agree that Atlantis, The Palm truly unique facility in itself. We look forward to welcoming you back at Atlantis, The Palm. Best regards, Guest Relations Team, Atlantis, The Palm
