Dear erikom0917, First of all, thank you for visiting Bab Al Shams Desert Resort again, it was truly a pleasure having you back. We would like to thank you for taking the time to share your positive feedback on your overall experience. We are glad that you appreciate our unique location, quality of breakfast offerings and the friendliness of our staff. The team consistently strive to deliver the best of care and will be appreciative of your kind remarks. However, we take note of your comments on room view and new bathroom layout and certainly regret the inconvenience caused. Once again, we would like to thank you for your trust and patronage and look forward to the pleasure of welcoming you back in the near future. Warm regards, Gilles Sohier General Manager | Bab Al Shams Desert Resort
Dear FarAway11925559403, Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort. We are delighted that you enjoyed the service and hospitality during your visit. Our team will be pleased to know their efforts were appreciated. It is wonderful that you had the opportunity to enjoy the show from such a great location. We look forward to welcoming you back for another memorable experience. Warm regards, Bab Al Shams Desert Resort Management
Dear かおる 大, Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort. We are delighted that our team was able to assist you promptly and resolve the Wi-Fi issue during your stay. Your kind words mean a lot to us, especially your recognition of Jimmy and the staff who worked together to ensure your comfort. At Bab Al Shams, we pride ourselves on delivering exceptional service, and it’s heartening to know that our efforts made a positive impression on your visit. Your appreciation will be shared with Jimmy and the entire team as a testament to their dedication. We look forward to welcoming you back for another memorable stay in the future. Warm regards, Bab Al Shams Desert Resort Management
Dear HirohisaS9, Thank you for taking the time to share your feedback following your recent visit at Bab Al Shams Desert Resort. We are thrilled to know that you had an extraordinary stay with us. It is wonderful that you felt warmly welcomed by our front desk, lounge, and restaurant teams, and that your check-in process was smooth, even with your early arrival. We are especially glad that Umar from our experience center made such a positive impact on your stay with his thoughtful suggestions and the exciting experiences he provided. We will be sure to pass on your kind words to him. Thank you for visiting the resort and we hope to welcome you back for a longer stay next time, so you can continue to enjoy the magic of the desert. Warm regards, Bab Al Shams Desert Resort Management
Dear Road62738509749,
Thank you for your inquiries.
In regards to transportation to Abu Dhabi, you may approach our Concierge Desk for assistance or contact them at +97148096269. You can use public taxi or avail our hotel car services at charge.
Meanwhile, please note that our complimentary camel riding starts at 4:30pm and last until 5:30pm.
Thank you and we look forward to your visit.
Kind regards,
Ziad Sleiman
Executive Assistant Manager - Operations
Dear natunatu2018,
Thank you for your interest to Bab Al Shams Desert Resort & Spa. We are very excited to your upcoming stay with us.
In reference to your booking to Al Hadheerah Restaurant, please note that we do accept Entertainer Vouchers during weekdays and weekends except during Public Holidays in UAE. These vouchers are for adults only.
Should you require any further assistance, please do contact our restaurant reservations anytime at +971 4 809 6194.
Thank you and we look forward to welcoming you soon.
Kind regards,
Reuben Mifsud
Cluster General Manager
Dear Guest,
We look forward to welcome you to our resort in July.
To enhance further our guest experiences within our resort, the infinity pool at Bab Al Shams Desert Resort & Spa will be closed from 06th July until 16th August 2018.
Meanwhile, we shall still have 2 Pools our Family & Kids pools in full operation within the resort.
You may check our website directly for other activities available in the resort or you can call us at +97148096167.
Regards,
Reuben Mifsud
Cluster General Manager
Dear Guest,
Thank you for your interest to Bab Al Shams Desert Resort & Spa.
In regards to transportation to and from the resort, you can take a taxi from the airport and you can approach our concierge desk to book a taxi to drop you back to the city/Dubai Airport atleast 1-2 hours in advance.
You may contact our Concierge Desk at +971498096269.
Thank you and we look forward to your visit soon.
Kind regards,
Reuben Mifsud
Cluster General Manager
