Dear Hotel IL Mercato,
You made my vacation bright and unforgettable!
I want to tell separate thank you to animator Ahmed! Kojo, you are the best male dancer, DJ and just a person who makes the atmosphere! Thank you for securing me at discos:)))
This was our 3rd time in this hotel. The staff were fantastic as allways.
Special mention to Aziz Ramamdan and his front of house staff; the bar staff, Hassan, Mustafa, Mohamad; the restaurant staff, Ayman, Mahmoud, Sammi.
And of course our friends Ahmed Salah and...続きを読む
one of the best hotel I have ever see excellent in every thing staff and service is perfect food is so tasty, beach is fantastic , room is so clean, special thanks to peter in the reception and Ayman from restaurant if I will come...続きを読む
Spent 6 nights at this resort at the end of March 2017 and it was a great stay! Very friendly welcoming place, all personnel were very well trained, accommodating and helpful. Everything was handled with efficiency and attention to every detail was given. Reception and...続きを読む
The food was tasty, the staff was very polite and friendly, especially Peter in the reception,and Victoria from guest relations also Hazem in the roof bar.
I have to say that they have a serious and impressive security measures and a competent security staff, the...続きを読む
Добрый вечер.при позднем заселении в отель,можно получить ужин??будем у вас в понедельник вечером.спасибо
fom4からの返信 | 施設の代表者 |
Благодарим за сообщение. Не могли бы вы выслать мне свое полное имя, чтобы организовать поздний ужин для вас?
are water or soft drinks included with diner
fom4からの返信 | 施設の代表者 |
Thank you for your message
Please be informed we provide water & soft drinks each meal with all inclusive package.
if your booking is including only BB or HB drinks will be with an extra charge.
My flight will be landing at 02.00am in August. I called the hotel and was told they can't guarantee someone will be there to check us in. I thought this was a 24hour reception.
Ayman Eからの返信 | 施設の代表者 |
Thank you for choosing IL Mercato hotel and spa, to spend your vacation. check in time is 2 PM , but as an exception we will offer early check in for you without any charges
Ayman El Mohammadi